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swope1221

join:2008-08-26
Newtown, PA

4 edits

flex view purchase history

Click for full size
Hi everyone, since verizon gave their site a makeover, I am having trouble finding some features that were on the old site. If someone could tell me where to start clicking I would appreciate it.

1. Where do I now find the flex view rental/purchae history?
this history used to be under broadband essentials and extras (see screenshot).

Also where are these options now found?

2. Where is the option to reset/health check STBs.

3. Where is the information to manage my verizon wifi hot spot info.

It seems like a lot of the missing information is from the internet/online stuff.

I'm sure I can't be the only one missing theses links?

Thanks in advance, I just spent half an hour looking for these and I feel like the scene in National Lampoons European Vacation "Look kids, Big Ben, Parliament"

swope1221

join:2008-08-26
Newtown, PA

1 edit

Re: help navigating new verizon.com

80 some views, no one? If someone would please tell me what to click on using verizon.com to view my rental/purchase history I would appreciate it. Thanks.

marc3565

join:2009-10-08
Reviews:
·Time Warner Cable

1 edit

reply to swope1221

Re: flex view purchase history

I'll post as i can figure them out..

Best i could find for Flex view..
-from verizon.com
-In top big red menu click on MY VERIZON (ignore pop-up menu)
-On left menu bar click MY SERVICES
-On left menu bar click MY LIBRARY
-Should see 4 choices in center of the page. Click on Flex View purchases

marc3565

join:2009-10-08

reply to swope1221
I cannot find the options for Reset/Health check on STBs. I see where they would be if available but it's not there. Maybe they took that option out and want you to do it with the remote directly on STB


marc3565

join:2009-10-08
Reviews:
·Time Warner Cable

reply to swope1221
Wi-fi Hot spots.
-from verizon.com
-In top big red menu click on MY VERIZON (ignore pop-up menu)
-On left menu click MY SERVICES
-On left menu bar click Internet
-Center of page is an option for Verizon Wi-Fi.
What you find there seems to be all there is for Wi-Fi


swope1221

join:2008-08-26
Newtown, PA

Marc, thanks for your help and time. I appreciate it.


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