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coaxguy

join:2009-07-29
kudos:1
Reviews:
·Bell Fibe
·Start Communicat..
reply to jckelchl

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

said by jckelchl:

I also did the upgrade a few days back but my usage meter has not changed? Still shows the same 120GB addon that I was paying for. Think I should call back in to make sure???

I would call and ask to speak to loyalty department, and double check with them.

jckelchl

join:2011-01-24
Aurora, ON
reply to anon_bell

I also did the upgrade a few days back but my usage meter has not changed? Still shows the same 120GB addon that I was paying for. Think I should call back in to make sure???


Seb851
Future Shop Staff

join:2010-07-12
Sainte-Marthe-Sur-Le-Lac, QC
reply to anon_bell

Speed on FTTH:
Fibe15 15/15
Fibe25 25/25
Fibe50 50/50
Fibe175 175/175

Speed on FTTN:
Fibe 15/10
Fibe 25/10
Fibe 50/10
--
Future Shop Staff



Maxime128

join:2010-10-22
Quebec, QC
Reviews:
·Bell Fibe
reply to anon_bell

I have fibe 50/50 mbps in FTTH and I have tv fibe and cellphone..
So i have three services and i call Bell January 27 in the evening and i have no problem for added the option unlimited for 10$ , It takes effect almost immediately ..

He told me not to take care of my usage internet.

I do not know why donl has this picture..


donl

join:2010-04-23
Brampton, ON
reply to Guspaz

Before I got unlimited, Bell gave me 125GB extra at no charge so when I got unlimited I guess since I am not paying anything for it they left it there. I did confirmed with the rep that my bill will be $10 extra with the unlimited.



Guspaz
Guspaz
Premium,MVM
join:2001-11-05
Montreal, QC
kudos:23
reply to anon_bell

Why are you paying for both unlimited and a 125GB addon?


donl

join:2010-04-23
Brampton, ON
reply to Fernboy61

Here is what my usage tracker looks like after I upgraded to unlimited.

»img37.imageshack.us/img37/3457/54323551.jpg


Fernboy61

join:2011-11-23
Quebec, QC
reply to Bellmtl

said by Bellmtl:

^ Also not true. There's no cap. It's unlimited.

I can't say it is not true as the rep told me he was adjusting my cap to 1000GB. That being said 1000GB may mean unlimited in Bell's system. Just telling you what the rep told me.


zed173

join:2010-07-17
Mississauga, ON
reply to Bellmtl

I called in and replaced the 15/10 I had with FibeTV for 25/10 Unlimited for FibeTV. Unfortunately it seems it won't get changed until the 31st for some reason. Either way, happy to have the speed increase and unlimited usage now.


Bellmtl

join:2006-11-01
kudos:2
reply to Fernboy61

^ Also not true. There's no cap. It's unlimited.


Fernboy61

join:2011-11-23
Quebec, QC
reply to Bellmtl

After speaking with the rep last night they "upgraded" me to the unlimited plan for 10$/month. My speed won't change so I'm staying with FIBE 50/50 (FTTH) but after speaking with the rep, it is not a "true" unlimited plan. From what I understood, they upgraded my limit from 250GB a month to 1000 GB a month. It is still good but if someone goes over 1TB of download/upload in a month, I'd be curious to know what would happen.


Bellmtl

join:2006-11-01
kudos:2
reply to cataplexy

said by cataplexy:

said by deadtorights:

I am on FTTH. Do i apply for unlimted bandwidth or is only FTTN?

[att=1]

even for FTTH, they reduce upload to 10 now except for 175 Mbps

?! can anyone confirm this?

Not true. FTTH speeds are not changing

kovy

join:2009-03-26
kudos:8
reply to joeybee

said by joeybee:

Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available?

Obviously ask the tech who helped you. lol


Micha3615

join:2004-08-21
Mississauga, ON
reply to joeybee

said by joeybee:

Just called in a switched to the 50/10 package Speed so far went up to 25 how long should it take till it switches to 50?

What the rep told me it can take up to 4 days...... Today would have been Day 2 but when I called yesterday they had lost my order..........

cataplexy

join:2013-01-27
Quebec, QC
reply to deadtorights

said by deadtorights:

I am on FTTH. Do i apply for unlimted bandwidth or is only FTTN?

[att=1]

even for FTTH, they reduce upload to 10 now except for 175 Mbps

?! can anyone confirm this?


BliZZardX
Premium
join:2002-08-18
Toronto, ON
reply to cataplexy

Bellmtl said it's not true, they are keeping symmetrical speeds on fiber


cataplexy

join:2013-01-27
Quebec, QC
reply to deadtorights

said by deadtorights:

even for FTTH, they reduce upload to 10 now except for 175 Mbps

?! can anyone confirm this? Fiber-to-the-HOME is no longer 50/50 ?


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
reply to kovy

Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available?
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.


kovy

join:2009-03-26
kudos:8
reply to joeybee

said by joeybee:

said by kovy:

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

It should though.

Oh yes it should, nobody is telling that it shouldn't. Maybe they will fix it, maybe they won't... probably won't.

I hope the Bell tech checked if there was a 7330 in your area. I know my JWI has a OSLAM and a 7330.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
reply to kovy

said by kovy:

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

It should though.
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

kovy

join:2009-03-26
kudos:8
reply to joeybee

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
reply to Bellmtl

said by Bellmtl:

Yep agreed JoeyBee... shouldn't have been sold. Apologies again.

Wasn't your fault at all. Thanks for fixing it all!
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

Bellmtl

join:2006-11-01
kudos:2
reply to joeybee

Yep agreed JoeyBee... shouldn't have been sold. Apologies again.



joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
reply to kovy

I understand that but they should've seen I have TV too on my account when I called in.


kovy

join:2009-03-26
kudos:8
reply to joeybee

said by joeybee:

They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in.

Well the 50/10 is available for internet... but adding TV to a 50/10 internet won't work for OSLAM. It will work only for 7330.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
reply to kovy

They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in.
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.


kovy

join:2009-03-26
kudos:8
reply to joeybee

said by joeybee:

Be careful when switching to the 50/10 plan with FibeTV. Turns out I can't have both. They switched me when I called in but it turned out it was not actually available as I found out when a bell employee on here tried to switch my profile.

You're probably on a OSLAM stinger... which highest profil is 55/11... so you'll lose some speed if you watch TV. But for people on 7330 Slam, they don't have problems.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
reply to anon_bell

Be careful when switching to the 50/10 plan with FibeTV. Turns out I can't have both. They switched me when I called in but it turned out it was not actually available as I found out when a bell employee on here tried to switch my profile.
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.


DeViLzzz

join:2004-07-29
Sarnia, ON
reply to anon_bell

Well I just tried to inquire about getting tv, internet and phone in my area but no go as there was no wired internet available and even nearby all they offer is 5 Mbps speeds. I guess I am truly in cable internet/tv country now in the middle of Sarnia. Can other people share what they can get out in Bright's Grove (Sarnia) and other areas of Sarnia ? I checked for services for Elizabeth St. and Wellington near between Indian and Murphy and it isn't good.


Pesterd

join:2013-01-22
reply to anon_bell

My speed with Rogers changes the second Rogers rep presses a button on their system. Surprised it takes minutes to hours in Bell's case.