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to jckelchl
Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidthsaid by jckelchl:I also did the upgrade a few days back but my usage meter has not changed? Still shows the same 120GB addon that I was paying for. Think I should call back in to make sure??? I would call and ask to speak to loyalty department, and double check with them. |
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to anon_bell
I also did the upgrade a few days back but my usage meter has not changed? Still shows the same 120GB addon that I was paying for. Think I should call back in to make sure??? |
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to anon_bell
Speed on FTTH: Fibe15 15/15 Fibe25 25/25 Fibe50 50/50 Fibe175 175/175
Speed on FTTN: Fibe 15/10 Fibe 25/10 Fibe 50/10 |
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to anon_bell
I have fibe 50/50 mbps in FTTH and I have tv fibe and cellphone.. So i have three services and i call Bell January 27 in the evening and i have no problem for added the option unlimited for 10$ , It takes effect almost immediately ..
He told me not to take care of my usage internet.
I do not know why donl has this picture.. |
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donl join:2010-04-23 Brampton, ON |
to Guspaz
Before I got unlimited, Bell gave me 125GB extra at no charge so when I got unlimited I guess since I am not paying anything for it they left it there. I did confirmed with the rep that my bill will be $10 extra with the unlimited. |
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GuspazGuspaz MVM join:2001-11-05 Montreal, QC |
to anon_bell
Why are you paying for both unlimited and a 125GB addon? |
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donl join:2010-04-23 Brampton, ON |
to Fernboy61
Here is what my usage tracker looks like after I upgraded to unlimited. » img37.imageshack.us/img3 ··· 3551.jpg |
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to Bellmtl
said by Bellmtl:^ Also not true. There's no cap. It's unlimited. I can't say it is not true as the rep told me he was adjusting my cap to 1000GB. That being said 1000GB may mean unlimited in Bell's system. Just telling you what the rep told me. |
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zed173 join:2010-07-17 Mississauga, ON |
to Bellmtl
I called in and replaced the 15/10 I had with FibeTV for 25/10 Unlimited for FibeTV. Unfortunately it seems it won't get changed until the 31st for some reason. Either way, happy to have the speed increase and unlimited usage now. |
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to Fernboy61
^ Also not true. There's no cap. It's unlimited. |
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to Bellmtl
After speaking with the rep last night they "upgraded" me to the unlimited plan for 10$/month. My speed won't change so I'm staying with FIBE 50/50 (FTTH) but after speaking with the rep, it is not a "true" unlimited plan. From what I understood, they upgraded my limit from 250GB a month to 1000 GB a month. It is still good but if someone goes over 1TB of download/upload in a month, I'd be curious to know what would happen. |
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to cataplexy
said by cataplexy:said by deadtorights:I am on FTTH. Do i apply for unlimted bandwidth or is only FTTN?
[att=1]
even for FTTH, they reduce upload to 10 now except for 175 Mbps ?! can anyone confirm this? Not true. FTTH speeds are not changing |
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to joeybee
said by joeybee:Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available? Obviously ask the tech who helped you. lol |
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to joeybee
said by joeybee:Just called in a switched to the 50/10 package Speed so far went up to 25 how long should it take till it switches to 50? What the rep told me it can take up to 4 days...... Today would have been Day 2 but when I called yesterday they had lost my order.......... |
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to deadtorights
said by deadtorights:I am on FTTH. Do i apply for unlimted bandwidth or is only FTTN?
[att=1]
even for FTTH, they reduce upload to 10 now except for 175 Mbps ?! can anyone confirm this? |
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BliZZardX Premium Member join:2002-08-18 Toronto, ON |
to cataplexy
Bellmtl said it's not true, they are keeping symmetrical speeds on fiber |
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to deadtorights
said by deadtorights:even for FTTH, they reduce upload to 10 now except for 175 Mbps ?! can anyone confirm this? Fiber-to-the-HOME is no longer 50/50 ? |
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joeybeeJoey Premium Member join:2003-08-12 Hamilton, ON |
to kovy7
Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available? |
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to joeybee
said by joeybee:said by kovy7:said by joeybee:I understand that but they should've seen I have TV too on my account when I called in. But if you would of been on a 7330 SLAM, it would of work. They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason. It should though. Oh yes it should, nobody is telling that it shouldn't. Maybe they will fix it, maybe they won't... probably won't. I hope the Bell tech checked if there was a 7330 in your area. I know my JWI has a OSLAM and a 7330. |
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joeybeeJoey Premium Member join:2003-08-12 Hamilton, ON |
to kovy7
said by kovy7:said by joeybee:I understand that but they should've seen I have TV too on my account when I called in. But if you would of been on a 7330 SLAM, it would of work. They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason. It should though. |
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to joeybee
said by joeybee:I understand that but they should've seen I have TV too on my account when I called in. But if you would of been on a 7330 SLAM, it would of work. They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason. |
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joeybeeJoey Premium Member join:2003-08-12 Hamilton, ON |
to Bellmtl
said by Bellmtl:Yep agreed JoeyBee... shouldn't have been sold. Apologies again. Wasn't your fault at all. Thanks for fixing it all! |
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to joeybee
Yep agreed JoeyBee... shouldn't have been sold. Apologies again. |
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joeybeeJoey Premium Member join:2003-08-12 Hamilton, ON |
to kovy7
I understand that but they should've seen I have TV too on my account when I called in. |
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to joeybee
said by joeybee:They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in. Well the 50/10 is available for internet... but adding TV to a 50/10 internet won't work for OSLAM. It will work only for 7330. |
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joeybeeJoey Premium Member join:2003-08-12 Hamilton, ON |
to kovy7
They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in. |
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to joeybee
said by joeybee:Be careful when switching to the 50/10 plan with FibeTV. Turns out I can't have both. They switched me when I called in but it turned out it was not actually available as I found out when a bell employee on here tried to switch my profile. You're probably on a OSLAM stinger... which highest profil is 55/11... so you'll lose some speed if you watch TV. But for people on 7330 Slam, they don't have problems. |
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joeybeeJoey Premium Member join:2003-08-12 Hamilton, ON |
to anon_bell
Be careful when switching to the 50/10 plan with FibeTV. Turns out I can't have both. They switched me when I called in but it turned out it was not actually available as I found out when a bell employee on here tried to switch my profile. |
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to anon_bell
Well I just tried to inquire about getting tv, internet and phone in my area but no go as there was no wired internet available and even nearby all they offer is 5 Mbps speeds. I guess I am truly in cable internet/tv country now in the middle of Sarnia. Can other people share what they can get out in Bright's Grove (Sarnia) and other areas of Sarnia ? I checked for services for Elizabeth St. and Wellington near between Indian and Murphy and it isn't good. |
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to anon_bell
My speed with Rogers changes the second Rogers rep presses a button on their system. Surprised it takes minutes to hours in Bell's case. |
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