| reply to joeybee
Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth said by joeybee:Just called in a switched to the 50/10 package  Speed so far went up to 25 how long should it take till it switches to 50?
What the rep told me it can take up to 4 days...... Today would have been Day 2 but when I called yesterday they had lost my order.......... |
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kovy
join:2009-03-26
kudos:8 | reply to joeybee
said by joeybee:Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available?
Obviously ask the tech who helped you. lol |
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| reply to cataplexy
said by cataplexy:said by deadtorights:I am on FTTH. Do i apply for unlimted bandwidth or is only FTTN?
[att=1]
even for FTTH, they reduce upload to 10 now except for 175 Mbps
?! can anyone confirm this? Not true. FTTH speeds are not changing |
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| After speaking with the rep last night they "upgraded" me to the unlimited plan for 10$/month. My speed won't change so I'm staying with FIBE 50/50 (FTTH) but after speaking with the rep, it is not a "true" unlimited plan. From what I understood, they upgraded my limit from 250GB a month to 1000 GB a month. It is still good but if someone goes over 1TB of download/upload in a month, I'd be curious to know what would happen. |
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| ^ Also not true. There's no cap. It's unlimited. |
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 zed173
join:2010-07-17
Mississauga, ON | I called in and replaced the 15/10 I had with FibeTV for 25/10 Unlimited for FibeTV. Unfortunately it seems it won't get changed until the 31st for some reason. Either way, happy to have the speed increase and unlimited usage now. |
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| reply to Bellmtl
said by Bellmtl:^ Also not true. There's no cap. It's unlimited.
I can't say it is not true as the rep told me he was adjusting my cap to 1000GB. That being said 1000GB may mean unlimited in Bell's system. Just telling you what the rep told me. |
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donl
join:2010-04-23
Brampton, ON | Here is what my usage tracker looks like after I upgraded to unlimited.
»img37.imageshack.us/img37/3457/54323551.jpg |
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 GuspazGuspazPremium,MVM
join:2001-11-05
Montreal, QC
kudos:20 | reply to anon_bell
Why are you paying for both unlimited and a 125GB addon? |
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donl
join:2010-04-23
Brampton, ON | Before I got unlimited, Bell gave me 125GB extra at no charge so when I got unlimited I guess since I am not paying anything for it they left it there. I did confirmed with the rep that my bill will be $10 extra with the unlimited. |
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Reviews:
 ·Bell Fibe
| reply to anon_bell
I have fibe 50/50 mbps in FTTH and I have tv fibe and cellphone..
So i have three services and i call Bell January 27 in the evening and i have no problem for added the option unlimited for 10$ , It takes effect almost immediately ..
He told me not to take care of my usage internet.
I do not know why donl has this picture.. |
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Seb851
join:2010-07-12
Sainte-Marthe-Sur-Le-Lac, QC | reply to anon_bell
Speed on FTTH:
Fibe15 15/15
Fibe25 25/25
Fibe50 50/50
Fibe175 175/175
Speed on FTTN:
Fibe 15/10
Fibe 25/10
Fibe 50/10
--
Future Shop Staff |
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| reply to anon_bell
I also did the upgrade a few days back but my usage meter has not changed? Still shows the same 120GB addon that I was paying for. Think I should call back in to make sure??? |
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Reviews:
·Bell Fibe
 ·Start Communicat..
| said by jckelchl:I also did the upgrade a few days back but my usage meter has not changed? Still shows the same 120GB addon that I was paying for. Think I should call back in to make sure???
I would call and ask to speak to loyalty department, and double check with them. |
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hlo207
join:2012-11-16
North York, ON | reply to jckelchl
Ordered mine via online chat on Monday afternoon, online account is still showing old limit 24 hours later. Online chat with Bell again and they assure me that it is in my plan. But due to the overwhelming response they have for the unlimited bandwidth, it will be 3-4 days before the online account is updated. I was told by the chat agent that I will not be charged for going over the limit. I had both chats emailed to me for the record.
With the limit fast approaching I went the Direct Support forum to ask there. Bell_Darryl assured my account is set to unlimited bandwidth on their system and he has confirmed that with his colleague who deals with these things. I even have the case number for that investigation. Again there is a system issue that is preventing the online account access to update properly. I was told the extra usage charge will not appear in my bill. If they show up, I can message Bell_Darryl and he will credit/fix it for me.
I don't have Bell TV so I have to pay $30. Not an issue since all of us at home can download all we want and never have to worry. |
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| Mine was set and available online about an hour after I called. It clearly states "unlimited" on my Bell page. |
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| reply to Guspaz
You can't pay for both - the system on bells end only allow them to select 1 usage add-on (this according to the tech rep). |
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| reply to kibosh
Was on 25/10 and went to 50/10 this morning + 10 bucks for unlimited because I have 3 services.So for existing customer it's $82.95 minus a ongoing credit of 33 dollars for the $49.95 as long as you maintain all your services with them. |
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| for the first 6 months? aka what the promo says? |
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| Mine is ongoing and not for 6 months with the confirmation e-mail they sent me.But will loose the $33 monthly credit promo if I drop 1 of my services which are Satellite,home phone, cell and was fibe 25/10.By upgrading to 50/10 my monthly internet plan + unlimited drops $16 a month plus taxes.lol |
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