said by Moffetts:Couple things.
1. Having myself been the troubleshooter on the end of a switch loop, the problem should have been immediately obvious (to you, I must emphasize) based on the lights on the switches. Depending on how many ports you're working with, start unplugging them one by one. Eventually, you'll unplug the problem port and all of the lights will settle down.
2. You have stacked switches but no STP?
3. You want techs that can't physically touch the network? It almost sounds like you don't want them to do anything, so that's why they aren't.
4. God help you when somebody starts backfeeding DHCP into your system. There's no way you'll be able to figure that one out.
1. It wasn't obvious to me that early in the morning (i'm not a coffee person i just need proper hours of sleep which didn't happen the night before).
2. I couldn't do STP because they wouldn't pay me OT to do it after hours (i'm salary) so what i had in front of me was 7 10/100 dell switches which i consolidated to 4 48 port switches. It should have been upgraded years ago but I swapped them out 1 by 1 during business hours and moved around connections from old to new, it tooks days to complete.
3. It really be beneficial to have other techs that can make changes as long as they understand the implications of what they are doing. Trust me this is not the first time an issue has cropped up, it's the same everytime even when i have went over procedures.
