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reply to Gyp Thompson

Re: [Signals] COMCAST said my E2500 router is causing leakage.

The guy who come to your home was a service technician looking for signal leakage. The two technicians before was probably maintenance technicians looking for ingress, noise on the return patch. If somebody don't know what he's talking about, it's probably the service technician, even if he think he knows.

Anyway, just plug back your router and if the two guys come back to disconnect your Internet connection, you will know your router is causing problem on the cable plant.

Gyp Thompson

Well, that may or may not be true, but since the first two guys were out to fix things wouldn't it make sense for them to fix the port? Why did he have to do it if they know more, etc?

BTW, he used the terms ingress and egress and said the only problem he detected was the leak from the port not being capped. He said aside from that problem, which they should have fixed, there were no other issues.