TWC trenched my front yard and has hit my main sewer line causing it to back up into my basement. I have tried for 3 weeks to have someone come and look at this issue with no luck. I know that TWC subcontracts this work out. If there a phone number or someone I can call to help me out with this situation?
actions · 2013-Jan-25 8:59 am · (locked)
You need to call in and have a damage adjustment person come out. Make sure you're talking to a supervisor, they do have people that specifically handle it. Pretty sure regular agents can't schedule this, may depend on area.
actions · 2013-Jan-25 9:35 am · (locked)
|reply to BankerRyan |
If you're not getting the results you need or having trouble getting hold of the right person, you can also post in the TWC Direct Forum, and a TWC person will help guide you one-on-one. Here's the link:
»Time Warner Cable Direct
actions · 2013-Jan-26 5:07 am · (locked)