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Hooper
Premium
join:2001-10-22
Castle Rock, CO

Internet down southeast pa

Anyone else with an Internet service outage? In Villanova pa served out of Bryn Mawr.


Hooper
Premium
join:2001-10-22
Castle Rock, CO

Called in and the rep reset my network interface?? This was after wasting 30 minutes on hold then playing the power cycle and what color are the lights on the router game. She said there was nothing I could have done on my end to fix it. She also said that if continues to happen the ONT would have to be replaced???


kklaus

join:1999-10-18
Paoli, PA
reply to Hooper

Yes. We were getting intermittent service her in Devon, PA from 1500-1600 hrs. Clearly a WAN issue. Surprised we haven't heard the "it's snowing" excuse yet...