Tell me more x
, there is a new speed test available. Give it a try, leave feedback!
dslreports logo
 
    All Forums Hot Topics Gallery
spc

spacer

Search Topic:
uniqs
31
share rss forum feed

Samgee

join:2010-08-02
canada
kudos:2
reply to TekFail

Re: They pick up quick, but I might as well talk to hold music

You pay the installation/activation fee no matter what, it's part of setting up the service. The tech still should have tagged the line coming into your house as having third party internet access on it though just incase you cancel your cable TV so they don't disconnect the line completely.

So it sounds like you just need them to adjust your billing date so you don't end up paying for time you weren't using the service (even though it was still likely active the whole time).