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motoracer

join:2003-09-15
united state
reply to TekFail

Re: They pick up quick, but I might as well talk to hold music

You seem like a customer that I'm glad I don't have to deal with. This needs to be moved to the rants section.


TekFail

join:2013-01-25
Nepean, ON
Reviews:
·TekSavvy Cable

said by motoracer:

You seem like a customer that I'm glad I don't have to deal with. This needs to be moved to the rants section.

I like TSI _Internet_ service, their _customer_ service is the issue here.

I'm not happy with this situation, and that should be clear, but I'm not name calling or depending on profanity so this is hardly a rant.

All I'd like is some support and follow through with what has been said over the phone. I've called in repeatedly and get the same promises and no follow through. Just excuses, lies and finger pointing at their competitor.

Forgive me for trying to get some attention publicly when private channels fail.

I know they can fix this, but they have repeatedly chosen not to.