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Mike Wolf
join:2009-05-24
Tuckerton, NJ

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Re: Comcast AnyPlay

I'd recommend you check out this thread as other customers who have received anyplay comment and ComcastTed may be able to answer. »forums.comcast.com/t5/Xf ··· /1501473

IowaCowboy
Lost in the Supermarket
Premium Member
join:2010-10-16
Springfield, MA

IowaCowboy

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This is the product I am talking about
said by Mike Wolf:

I'd recommend you check out this thread as other customers who have received anyplay comment and ComcastTed may be able to answer. »forums.comcast.com/t5/Xf ··· /1501473

That thread you mentioned is for Scientific Atlanta/Cisco markets. Our area is a Motorola market. I think the device I need is called the Motorola Televation which attaches to a cable outlet and to the router. This is the device I am getting the run-around on and I am not going to waste a trip to the local office (which would entail taking two buses each way and is just as fun as a trip to the DMV with the long waits, the local Comcast office even uses the same queue line system that the DMV uses) to find out it has not launched yet.

I posted an inquiry in the Direct forum. This is not the first time I've seen Comcast products advertised on their website and the reps on 1800Comcast having no knowledge of them. It would be kind of nice if they would inform reps of upcoming products or products that have not been launched yet in the current market so they can confirm or deny if it is available yet.

Devious
Premium Member
join:2002-08-22
Seattle, WA

Devious

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Did you browse the troubleshooting section of the anyplay page?

Reason I ask is it seems you also need an active electrical outlet for the anyplay device plus an open Ethernet port on your router.

NetFixer
From My Cold Dead Hands
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join:2004-06-24
The Boro
Netgear CM500
Pace 5268AC
TRENDnet TEW-829DRU

NetFixer

Premium Member

said by Devious:

Did you browse the troubleshooting section of the anyplay page?

Reason I ask is it seems you also need an active electrical outlet for the anyplay device plus an open Ethernet port on your router.

Did you read this thread before posting?

Reason I ask is it seems to me that the OP is asking about availability, not asking for help troubleshooting that device/service.

Devious
Premium Member
join:2002-08-22
Seattle, WA

Devious

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said by NetFixer See Profile

Did you read this thread before posting?



I was pointing out the fact you need more than what the OP thought you needed.

Doobee
@comcast.net

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This info from last July appears to be the last update on it:

»forums.comcast.com/t5/Xf ··· /1159855

Tobin
join:2003-09-21
Burlingame, CA

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I took the original post to imply nothing about hardware requirements. Yes, it comes with a Motorola MS100AN. It's aesthetically similar to an SB6141/6121, but quite a bit larger...almost as big as the MOR200BN HD-DVR connected to my TV.

On the back it has a USB port, ethernet port, SD card slot, cable card, RF connector, reset pinhole and DC power port. The power brick what you'd expect for a device of that size.

It is basically a QAM tuner like any other STB for your TV, except it transcodes the content into H.264/AAC, then creates an HTTP .m3u streaming playlist (re-encrypted of course, so you can't just use VLC or Windows Media Player as clients.)

The SD card slot and USB port are likely deactivated, but I haven't tested it for myself. Once connected, the device has a web-interface accessible on your local network...it makes references to dual-tuner functionality, but as it stands there is only one usable tuner. You can also only use one smartphone/tablet to view content at a time.

Using the XFINITY AnyPlayer app, occasionally I will find it unable to tune into the device until I logout of the app and log back in with my Comcast ID.

The web diagnostics page allows you to reboot the device and check for upgrades. You can even change channels, enable SAP, etc. from the web interface. It also has some rudimentary logging and detailed diagnostics/hardware status reports.

Basically the current AnyPlay hardware is a proof of concept. It's very limited for anyone who isn't single. One tuner, one player device only. Hopefully the new Moto/Arris box with its 8 QAM tuners and integrated everything will expand streaming support to 3-4 IP streams at a time.

EDIT: I also had @ComcastMichael provision/activate the hardware for me. The late-night support reps were completely oblivious to its existence and kept asking me if there was an error message on my TV. I think I told them 20x that the device cannot physically connect to a TV, but they kept asking anyway. If you need the device activated, go through Twitter, ComcastDirect or maybe try the sales department. Once the device is activated, it might take a couple of hours before you can actually tune into the device via the software player.