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fatal

join:2000-12-29
Brooklyn, NY
reply to NR041

Re: [TWC] 8 Downstream Channels Added.

how do you guys check this i have smcd3gn



bluepoint

join:2001-03-24
reply to motorola870

said by motorola870:

said by bluepoint:

Went up from 4 to 6 in my area. Channel ID's 5 & 6 are not lit yet.

are you sure your not having a signal issue on 333MHz and 339MHz?

motorola870 See Profile do you think I have signal issues with those frequencies? Can you detect from the stats I posted?


jimk
Premium
join:2006-04-15
Raleigh, NC
Reviews:
·Time Warner Cable
·voip.ms
reply to fatal

said by fatal:

how do you guys check this i have smcd3gn

On most modems, go to »192.168.100.1

You might have to ask Google for the default password if it requires one to access the signal stats.

In some markets, TWC disables the web interface on some modems. If that is the case, there will be no way for you to get this information on your modem.

jh2010

join:2009-09-03
Brooklyn, NY
reply to pizz

In Bay Ridge, Brooklyn.
I now have 8 down and 4 up, however, my 30/5 is now 15/5(SB6141 modem).
Will try again tomorrow.

Still no native IPV6.



mckenna797
Premium
join:2004-08-25
Astoria, NY
Reviews:
·Time Warner Cable

Since we now have 8 downstream channels my speeds have wide fluctuations

2013-01-31 02:27:52 AM Washington, D.C.

70.6 Mbps 5.13 Mbps 0 % 16 ms 1 ms 4.40 24.90.64.173

2013-01-31 2:26:57 AM New York City, NY

79.02 Mbps 5.15 Mbps 0 % 12 ms 3 ms 4.40 24.90.64.173

2013-01-31 2:24:52 AM New York City, NY

106.38 Mbps 5.11 Mbps 0 % 11 ms 2 ms 4.40 24.90.64.173

2013-01-29 7:18:27 PM New York City, NY

38.50 Mbps 5.11 Mbps 0 % 14 ms 5 ms 4.39 24.90.64.173

2013-01-29 7:17:11 PM Washington, D.C.

75.98 Mbps 5.13 Mbps 0 % 17 ms 3 ms 4.39 24.90.64.173

guess speed increase is on the way



kilrathi
Premium
join:2005-04-22
Rockaway Park, NY
reply to pizz

How do u hit over 50? I am on ultra 50/5 and even though there is more bandwith I am capped at 50, are you saying they uncapped u and u actually hit over 50Mbit downsteam?



Nick21

join:2010-02-03
New York, NY
reply to pizz

Seems the DC test site is the one with the 70+, I just tried and still 50-52 at best. However a good sign that we could get 75 or even 100 in NYC.



pizz
bye bye twc. hello Comcast.
Premium
join:2000-10-27
Astoria, NY
reply to pizz

im still on the 50/5 tier. would like to see if my area in astoria gets da bump!



mckenna797
Premium
join:2004-08-25
Astoria, NY
Reviews:
·Time Warner Cable

I,m on signature home with the ubee modem/router combo

DATE LOCATION DOWN UP
2013-02-02 02:16:41 AM New York City, NY 98.29 Mbps 5.12 Mbps
2013-02-02 2:15:42 AM New York City, NY 109.94 Mbps 5.13 Mbps



kilrathi
Premium
join:2005-04-22
Rockaway Park, NY
reply to pizz

Dont understand how some people who are on 50/5 in nyc get like 75 or 100 down, guess it meant they were never capped properly.... I would like to know this because getting 100 while paying for 50 sounds like a great deal.



Nick21

join:2010-02-03
New York, NY
reply to pizz

Maybe a new config file to select customers for 100/5?



mckenna797
Premium
join:2004-08-25
Astoria, NY

»speedtest.net/result/2550840752.png



Nick21

join:2010-02-03
New York, NY
reply to pizz

I've checked at various times even at 3AM and still consistently 50-52 down. One time, I saw the meter go to 65ish but it quickly reverted to 51 and the test results reflected 51.



bluepoint

join:2001-03-24
reply to mckenna797

That is now unfair, they are only giving it to you.


mckenna797
Premium
join:2004-08-25
Astoria, NY

I have a 1Gbps NIC so that may be why I get the speeds I have been seeing



kilrathi
Premium
join:2005-04-22
Rockaway Park, NY

So do I, but that doesnt matter I always been capped at 50/5 on wideband ultimate, never over it.



bluepoint

join:2001-03-24
reply to mckenna797

said by mckenna797:

I have a 1Gbps NIC so that may be why I get the speeds I have been seeing

I don't think 1Gb NIC will make a difference much possibly your area is a test area. You're always the first to see changes in NYC.


Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Time Warner Cable

4 edits
reply to pizz

anyone in Rego Park or Forest Hills seeing 8 channels? i'm stuck on a cheap DOCSIS2 modem i bought when the $5/mo charge kicked in Months ago. I would love to replace it with DOCSIS3, but only after I'm sure all 8 channels are active here. unfortunautly my SB5101U won't allow me to see the channel activity detail

I just got off with TWC Chat based tech support... those guys are so clueless *sigh* so i'm dependent on other TWC customers in my area to find out what's what here.



Straphanger
Express is Back
Premium,Mod
join:2001-12-08
Whitestone, NY
kudos:2

Only have 6 down/4 up on my SB6141. Speeds on my turbo plan have stayed the same at 20/2 but Origin reported sustained download speeds of 2.5-3.3 MB/s versus the usual 2.3 MB/s I see. Not sure what was causing that.
--
Please use all available doors...you have 33 to choose from.



Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Time Warner Cable

technically turbo plan is not wideband and does not require a docsis3 modem, yet it's good to know they gave you 2 more channels down than what most customers would be getting on their docsis2 modems.

what i'd love to see is a 30/5 customer in my area getting 8 channels down - if i could confirm that was working around me, i would definitely spend the extra $80 for a new modem, and $10/mo more for faster service.



AhnHEL
Angel
Premium
join:2000-09-11
Bayside, NY

Out in Bayside, 8 down and 4 up with a SB6141.
--
Do you remember when House began?



motorola870

join:2008-12-07
Arlington, TX
kudos:3
reply to Packeteers

said by Packeteers:

technically turbo plan is not wideband and does not require a docsis3 modem, yet it's good to know they gave you 2 more channels down than what most customers would be getting on their docsis2 modems.

what i'd love to see is a 30/5 customer in my area getting 8 channels down - if i could confirm that was working around me, i would definitely spend the extra $80 for a new modem, and $10/mo more for faster service.

actually that is not true since Turbo went to 20/2 which now requires a DOCSIS 3.0 modem TWC changed the policy when the legacy turbo tier was discontinued. So if you have the 15/2 turbo tier you don't have to have a DOCSIS 3.0 modem but if you have the 20/2 turbo a DOCSIS 3.0 modem is required. TWC Dallas is the only area where turbo was upgraded to 20/2 for free with out having to change to the new billing codes.

Coolbam

join:2010-09-22
El Centro, CA

1 edit

said by motorola870:

said by Packeteers:

technically turbo plan is not wideband and does not require a docsis3 modem, yet it's good to know they gave you 2 more channels down than what most customers would be getting on their docsis2 modems.

what i'd love to see is a 30/5 customer in my area getting 8 channels down - if i could confirm that was working around me, i would definitely spend the extra $80 for a new modem, and $10/mo more for faster service.

actually that is not true since Turbo went to 20/2 which now requires a DOCSIS 3.0 modem TWC changed the policy when the legacy turbo tier was discontinued. So if you have the 15/2 turbo tier you don't have to have a DOCSIS 3.0 modem but if you have the 20/2 turbo a DOCSIS 3.0 modem is required. TWC Dallas is the only area where turbo was upgraded to 20/2 for free with out having to change to the new billing codes.

Actually where I live here DOCSIS 3 hasn't arrived. The highest speed is Turbo 20/2.


motorola870

join:2008-12-07
Arlington, TX
kudos:3

said by Coolbam:

said by motorola870:

said by Packeteers:

technically turbo plan is not wideband and does not require a docsis3 modem, yet it's good to know they gave you 2 more channels down than what most customers would be getting on their docsis2 modems.

what i'd love to see is a 30/5 customer in my area getting 8 channels down - if i could confirm that was working around me, i would definitely spend the extra $80 for a new modem, and $10/mo more for faster service.

actually that is not true since Turbo went to 20/2 which now requires a DOCSIS 3.0 modem TWC changed the policy when the legacy turbo tier was discontinued. So if you have the 15/2 turbo tier you don't have to have a DOCSIS 3.0 modem but if you have the 20/2 turbo a DOCSIS 3.0 modem is required. TWC Dallas is the only area where turbo was upgraded to 20/2 for free with out having to change to the new billing codes.

Actually where I live here DOCSIS 3 hasn't arrived. The highest speed is 20/2.

but TWC is giving out DOCSIS 3.0 modems to customers for that tier or at least they are supposed to for when DOCSIS 3.0 does come out.


Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Time Warner Cable
reply to motorola870

said by motorola870:

since Turbo went to 20/2 which now requires a DOCSIS 3.0 modem

this is total fiction - even 30/5 could comfortably be supported using a DOCSIS 2 modem, as each individual down/up channel has the theoretical capacity of 43/31Mbps.

and especially now that TWC is leasing modems, they have no incentive to give you equipment with a retail price 18 lease payments more than you actually need (on some very remote chance you'll pay more to upgrade your speed if and when it becomes available in your area). i live in an area with 50/5 support and was still given a $20 DOCSIS 2 ubee modem for 15/1 standard service. only because some invested their own money in DOCSIS 3 modems to avoid the lease fees, that you see them used while still on 15/1 or 20/2 plans.


motorola870

join:2008-12-07
Arlington, TX
kudos:3

said by Packeteers:

said by motorola870:

since Turbo went to 20/2 which now requires a DOCSIS 3.0 modem

this is total fiction - even 30/5 could comfortably be supported using a DOCSIS 2 modem, as each individual down/up channel has the theoretical capacity of 43/31Mbps.

and especially now that TWC is leasing modems, they have no incentive to give you equipment with a retail price 18 lease payments more than you actually need (on some very remote chance you'll pay more to upgrade your speed if and when it becomes available in your area). i live in an area with 50/5 support and was still given a $20 DOCSIS 2 ubee modem for 15/1 standard service. only because some invested their own money in DOCSIS 3 modems to avoid the lease fees, that you see them used while still on 15/1 or 20/2 plans.

TWC has stated on their website that DOCSIS 3.0 modems are the only ones they recommend for turbo and above:

»www.timewarnercable.com/en/resid···dem.html

no 30 down on single DOCSIS channel is not even realistic you are sharing the channel and if you download at the 30Mbps really a maximum of 32Mbps thanks to over provisioning a single channel only has a net payload of 38.8Mbps and can only handle 1 extreme connection at once if it was used for extreme. Also DOCSIS 2.0 modems supposedly are not that good at handling QAM64 upstreams in the field so that it is recommended that you have a DOCSIS 3.0 modem for QAM64 upstreams. Most areas are transitioning to QAM64 also why would anyone want a DOCSIS 2.0 modem anymore they are outdated the SB5101 has been out for at least 7 years the technology is out of date and as TWC slowly upgrades their speed tiers to faster speeds such as the Kansas city turbo at 30/5 DOCSIS 2 modems are going to become useless and eventually the very bottom tier will need a DOCSIS 3.0 modem but that is several years off and that won't be needed until we have 16 downstream bonding or 32 downstream bonding which is coming in the next few years.

Coolbam

join:2010-09-22
El Centro, CA

said by motorola870:

said by Packeteers:

said by motorola870:

since Turbo went to 20/2 which now requires a DOCSIS 3.0 modem

this is total fiction - even 30/5 could comfortably be supported using a DOCSIS 2 modem, as each individual down/up channel has the theoretical capacity of 43/31Mbps.

and especially now that TWC is leasing modems, they have no incentive to give you equipment with a retail price 18 lease payments more than you actually need (on some very remote chance you'll pay more to upgrade your speed if and when it becomes available in your area). i live in an area with 50/5 support and was still given a $20 DOCSIS 2 ubee modem for 15/1 standard service. only because some invested their own money in DOCSIS 3 modems to avoid the lease fees, that you see them used while still on 15/1 or 20/2 plans.

TWC has stated on their website that DOCSIS 3.0 modems are the only ones they recommend for turbo and above:

»www.timewarnercable.com/en/resid···dem.html

no 30 down on single DOCSIS channel is not even realistic you are sharing the channel and if you download at the 30Mbps really a maximum of 32Mbps thanks to over provisioning a single channel only has a net payload of 38.8Mbps and can only handle 1 extreme connection at once if it was used for extreme. Also DOCSIS 2.0 modems supposedly are not that good at handling QAM64 upstreams in the field so that it is recommended that you have a DOCSIS 3.0 modem for QAM64 upstreams. Most areas are transitioning to QAM64 also why would anyone want a DOCSIS 2.0 modem anymore they are outdated the SB5101 has been out for at least 7 years the technology is out of date and as TWC slowly upgrades their speed tiers to faster speeds such as the Kansas city turbo at 30/5 DOCSIS 2 modems are going to become useless and eventually the very bottom tier will need a DOCSIS 3.0 modem but that is several years off and that won't be needed until we have 16 downstream bonding or 32 downstream bonding which is coming in the next few years.

I wish it was true here. I really want Ultimate but in this county TWC is lagging behind. The office here laughed at me when they saw that the phone rep upgraded me to Ultimate. They said it won't be awhile until D3 arrives. Well atleast they gave me 6 months of free turbo internet for the screw up.


Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Time Warner Cable
reply to motorola870

TWCable says Turbo 20/2 "requires" DOCSIS 3 - that's pretty ridiculous of them considering my DOCSIS 2 SB5101u modem does 31/1 according to TWCable's own result inflated test sight;




my guess is this is some incentive by TWCable to get Turbo people to lease the more expensive modems, or buy their own and keep upgrade intentions simmering behind their DOCSIS 3 ready modem.


motorola870

join:2008-12-07
Arlington, TX
kudos:3

said by Packeteers:

TWCable says Turbo 20/2 "requires" DOCSIS 3 - that's pretty ridiculous of them considering my DOCSIS 2 SB5101u modem does 31/1 according to TWCable's own result inflated test sight;

[att=1]

my guess is this is some incentive by TWCable to get Turbo people to lease the more expensive modems, or buy their own and keep upgrade intentions simmering behind their DOCSIS 3 ready modem.

no another part of it the offering free wireless networking to turbo customers as TWC is no longer ordering wireless gateways that are DOCSIS 2.0


Packeteers
Premium
join:2005-06-18
Forest Hills, NY
kudos:1
Reviews:
·Time Warner Cable

3 edits
reply to pizz

to those keeping track of such things... it seems my Rego Park / Forest Hills area is still limited to 4 download bonded channels as confirmed by two TWC premise visit technicians who are sent out to troubleshoot 30/5 and 50/5 customers in my area. until i see evidence of 8 channels here, i have no compelling reason to upgrade to 30/5 at this time since i'm enjoying well over 15/1 speeds already on my docsis2 service.

Update: I just got confirmation from a neighbor with a SB6141 30/5 service in Rego Park, and he's only getting 4 channels down.