said by Jopon:
Clearly shaw has decided to attack their customers who get the most use out of the services they pay for. I guess they only want customers who pay huge amounts of money for the service without actually using the service.
I'll confirm that this is not clear, and nothing sneaky is going on.
From my time here, most of these issues are resolved by people fixing their own equipment. The other major cause is congestion.
Shaw doesn't do download throttling, per their published AUP.
The conspiracy theories are always fun to see though.
Also if you are doing this on WiFi then I'd suggest you look at that first.