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avi_kun

join:2013-01-25

EA4500 connection issue with fiber modem

Hi Guys,

i got a EA4500 with "smart wifi ui" Firmware FW_EA4500_2.1.39.145204.SSA
and a FTTH line 100/50. (99.99% no issue)
i want to connect my EA4500 with my fibermodem but nothing work.

Anyone got a advice for me?



Kyawa
Premium
join:2006-01-26
Middletown, MD

What modem do you have and with who? How is your network setup now?


avi_kun

join:2013-01-25
reply to avi_kun

Atm my network : pc ethernet cable-> ea4500-> modem(fritzbox)-> spillter.

Fiber Modem is from Telekom Germany



Kyawa
Premium
join:2006-01-26
Middletown, MD
reply to avi_kun

Can you access the router? Are you running windows? Can you go to a command prompt and run ipconfig and post your ip and gateway?


avi_kun

join:2013-01-25

Yes i can and i run win7 64 bit.
Network Pc -> ethernet cable -> ea4500 -> fiber modem

Windows-IP-Konfiguration

Ethernet-Adapter LAN-Verbindung:

Verbindungsspezifisches DNS-Suffix:
Verbindungslokale IPv6-Adresse . : fe80::5199:c600:a7c9:6970%10
IPv4-Adresse . . . . . . . . . . : 192.168.1.136
Subnetzmaske . . . . . . . . . . : 255.255.255.0
Standardgateway . . . . . . . . . : 192.168.1.1

Ethernet-Adapter VMware Network Adapter VMnet1:

Verbindungsspezifisches DNS-Suffix:
Verbindungslokale IPv6-Adresse . : fe80::8066:b732:cf23:e449%15
IPv4-Adresse . . . . . . . . . . : 192.168.126.1
Subnetzmaske . . . . . . . . . . : 255.255.255.0
Standardgateway . . . . . . . . . :

Ethernet-Adapter VMware Network Adapter VMnet8:

Verbindungsspezifisches DNS-Suffix:
Verbindungslokale IPv6-Adresse . : fe80::684a:b717:881a:b691%16
IPv4-Adresse . . . . . . . . . . : 192.168.145.1
Subnetzmaske . . . . . . . . . . : 255.255.255.0
Standardgateway . . . . . . . . . :

Tunneladapter isatap.{582B8DB9-95D4-4840-A928-724D67F9392B}:

Medienstatus. . . . . . . . . . . : Medium getrennt
Verbindungsspezifisches DNS-Suffix:

Tunneladapter Teredo Tunneling Pseudo-Interface:

Medienstatus. . . . . . . . . . . : Medium getrennt
Verbindungsspezifisches DNS-Suffix:

Tunneladapter isatap.{00E0EFB0-601F-4BDB-A2C2-285016926EB2}:

Medienstatus. . . . . . . . . . . : Medium getrennt
Verbindungsspezifisches DNS-Suffix:

Tunneladapter isatap.localdomain:

Medienstatus. . . . . . . . . . . : Medium getrennt
Verbindungsspezifisches DNS-Suffix:



Kyawa
Premium
join:2006-01-26
Middletown, MD
reply to avi_kun

A couple items. You have the modem connected to the router via the Internet port, correct? Did you set up the 2 virtual machines? If so, why?


avi_kun

join:2013-01-25

Yes correct and my pc is connectet via port 1. Yes i have to use some vmware. i deactivate both.



Kyawa
Premium
join:2006-01-26
Middletown, MD
reply to avi_kun

May be a dumb question, but how are you posting? Also, can you connect directly to the modem and successfully get on the net?

Is there any login info you should be putting into the router?


avi_kun

join:2013-01-25

i cant thats the problem. for posting i use network : pc ethernet cable-> ea4500-> modem(fritzbox)-> spillter


avi_kun

join:2013-01-25

ofc my data for pppoe they are correct



Kyawa
Premium
join:2006-01-26
Middletown, MD
reply to avi_kun

If you can't connect PC -> Modem then your modem or service is the issue. What is the purpose of the splitter? The Linksys is not the problem now. You need to connect successfully connected directly first.


avi_kun

join:2013-01-25

Hey kyawa

i cant connected directly. my provider doesnt support it...
But the line got not issue.
I test it with a speedport router from my provider and everything works fine.
So its a issue with my ea4500 settings? or he cant handle it?