US Cable Support > OptimumOnline > Noticed modem reboot and...

Noticed modem reboot and...

Eight downstream

Same thing for me too. Central Jersey seems to be at the bottom of CV's to do list

I just noticed I now have 8 downstream channels yesterday. Brookhaven LI system.

NJ was the last region to go all-digital, so of course it will be the last to reallocate the additional frequencies as downstream channels. You can't add OOL bandwidth that you are using elsewhere.

reply to kdshapiro

reply to kdshapiro
Still only 5 here on the Warwick system

reply to mbernste
I inadvertently typed the wrong zip code and left it for posterity.
--
Ken

reply to kdshapiro
5 channels here

reply to kdshapiro
Still only 5 in Hoboken.

reply to kdshapiro
Please explain the basics to me of reading this Arris Modem - Status Page posted by kdshapiro:

1. What indicates a "Modem - Reboot" ?

2. What does Multiple Downstreams mean ?
.... Is it better to more Downtreams listed or less ?
.... What is the best number of "Downstreams" to have ?

Thanks.

8 down here in CT.

You would not notice a modem reboot unless you looked.

Multiple downstream channels means more total bandwidth available for you and your neighbors - less chance of having your speeds reduced due to congestion.
--
NOTHING justifies terrorism. We don't negotiate with terrorists. Those that support terrorists are terrorists.

reply to JosephB
If the online light is not solid, it went offline/rebooted.

reply to jaa
We got 8 channels here in CT a bit ago but just checked mine and noticed my signal is now crap!

Used to be +1-4 range, now i'm in the 6-9 range. Not causing troubles yet but guess i'll be keeping an eye on it. Upstream power is still the same.

Cablevision keeps messing with the signals here. I'm in the -6 to -8 range. The difference between channels can be as high as 1.5. Seems to work OK.

Still only 5 channels.

reply to kdshapiro
still no multiple upstream channels?

reply to kdshapiro
jaa, frdrizzt,

Thanks for the explanations.

You can tell if your modem rebooted by looking at the status page. There is a status called uptime. I noticed the uptime was hours, so I assumed a reboot.

(As opposed to after Hurricane Sandy when we had no power for two weeks, the uptime also reset when the power was restored)
--
Ken

kdshapiro,
This is good one, I had not noticed that. ... Thanks.
.... Now, I know that the problem I was having each morning, for a few days, endling 2 days ago, was *not* my router disconecting from the internet, but rather the modem rebooted (i.e. disconnected-reconnected to internet), by itself, during the early AM, for a few days. I am assuming it must of been some kind of outside cable issue in my area that was fixed because it stopped happening 2 days ago and the "Uptime" status indicates "2d 15hr 33m" and I am assuming "2d" meands 2 days ago, right ?

Yes. '2d' means two days.

My old modem sbv6600(may not be the right model #) used to reboot all the time.

If you look at my original post, there is a column called uncorrectables. Numbers in this column represent bits of data your modem could not correctly interpet. Small numbers are generally okay in this column. Large numbers *might* indicate an issue.

Numbers in the corrected column indicate bits of data that to the model were erronious but the model was able to figure out what they were anyway.

My old model used to reboot and I noticed the number of uncorrectables were in the stratosphere.

Without doing anything to my internal wiring, this issue has fixed itself, or cablevision fixed this issue outside of the drop, and I rarely get any numbers in the uncorrectable column.
--
Ken

how do you get to the arris status page?