O Canada! > Canadian > TekSavvy > CNOC speed matching decision due next week

reply to MaynardKrebs

Re: CNOC speed matching decision due next week

reply to mlerner
Wow, I feel bad for TSI...I know this won't be the end, but I also know it definitely will hurt.

I cannot wait months either (until November potentially) as I needed those upload speeds months ago. Seems like Start is now my only option, but at least they are on par with TSI based on feedback I have gotten. I am reluctant to leave because I have received nothing but (near) perfect service from TSI but I have a feeling the Ottawa POI's won't be near the top of the list so have no choice...

The logging/not opposing the voltage motion issues might have been a recent black eye, but the CRTC decision today was the last nail in the coffin
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www.613websites.com ● Budget Canadian Web Design and Hosting

reply to TwiztedZero
LOL

reply to d4m1r

reply to d4m1r
Actually, as I mentioned earlier, Ottawa is likely the very first on the list...
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Marc - CEO/TekSavvy

reply to TSI Marc
Hopefully in the next week or 2 you will be able to put together some further information on expected update dates for different areas?

reply to mlerner
What he said before was within the 1-2 month time frame for the start of the move. Ottawa was included with this.

reply to da_guy2
How do I knw if im elidgible for the 45/7 package that has been talked about in this thread? Any date when this should be availible from TSI approx this package is veryyy good. With 1mb upload my brother cant even use skype or teamviewer without maxing the upstream then lags my downstream to the point i start to freeze on fps games

reply to mlerner
When this happens what should we expect for downtime when they work on a POI ?

reply to mike111

reply to d4m1r
I know finally were getting something first lol! *Hopefully!*

Whats a POI? Sorry for the silly question but I don't know what that is. I really wish we knew how long it will take to become agg like within 3 months time, or 5 months time.. because i'm definitely not going to wait until November but if its before may i'd be cool with that.

reply to resa1983

reply to d4m1r
Ottawa is getting looked at first due to capacity on existing TPIA network that would require additional facilities that we know will not get used once migrated...

I have to say though, if you feel the need to move on. That's entirely your choice.. The situation is what it is... I don't think it would have been realistic to change sooner.. We only knew about this speed matching thing in December... Until then we had until the end of this year with no real reason to rush past that.. And considering everything else that needed attention.. We were focused on the most important issues... Now that we know, we will do what we can to accelerate the process. Maybe it's possible to move more quickly.. We'll have to see how it goes. Once the plan is more firmly set, I'll update everybody here. I'm hoping that we'll have that plan set in the next week or two.
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Marc - CEO/TekSavvy

Thanks for the confirmation Marc, I really appreciate it and I await that update.

I feel better now as I don't necessarily have to change providers due to the CRTC decision today, because Ottawa is making the switch first which is lucky for me If upon that update TSI is able to provide faster cable internet with the same great customer service in the near future (in 1-2 months, as the competition is able to deliver now I'd argue), I'll give you guys the benefit of the doubt in return for the (largely) superb service recieved up to today and I'll sit here and patiently twiddle my thumbs until that update is posted

--
www.613websites.com ● Budget Canadian Web Design and Hosting

reply to TSI Marc

Hmm well the CRTC decision certainly sucks. I will be staying with TekSavvy and waiting for the switch of the POI I am on to ATPIA. Also Start's profile for what is the prior 28/1 on Rogers network is $3 more than Teksavvy's 28/1 and 50GB less usage, no thanks. Im not sacrificing usage for speed. As for the 45/3 package, I rarely max out my current 28Mbps except for short periods every day, I'm not paying an extra $13 for 2Mbps more of upload when I don't need it currently.

I use VOIP as well but never really suffer any issues. Actually, it's when everyone in my home is downloading/streaming HD stuff that I suffer any issues. 1Mbps is enough for VOIP and torrent traffic. There's so many well seeded torrents out there that you hardly lose out for severely restricting your client's upload (unlike in years past where people uploading little got penalized by the tracker).

Also the highest VOIP codec is only 64Kbps (think dial up speed), even with over head you're thinking maybe 10kB/s at most if your ATA is transmitting at G.711u. I had doubts that VOIP providers like Vonage allowed the use of that codec since its normally used for inter-network calling, not across WANs. But they do, according to this DSLR thread. According to the thread, even with overhead, you're looking at about 14kB/s of upload is the max your VOIP device will ever use.

30~40kB/s uploading on torrents is enough to get a healthy download, unless you're on some torrent that's got a bad seeder/peer ratio.

In short if torrenting and VOIP are you're uploading concerns, 1Mbps is enough, VOIP only uses 10% of that.

Hopefully the CBB ruling comes back favourably.

Also Marc about launching in Cogeco areas, are you able to at the least match Cogeco's pricing profile by profile but offer higher usage caps? I'm sure there are people the value being able to use their connection more than having a discounted rate.