 M A R SPremium
join:2001-06-15
Long Island
 ·Optimum Online
| [OOL] Webmail BLOWS! Always has I gave up using OOL for email like 10 years ago. But from time to time i like to check in. But for the past few years all that ever happens is an endless loop of this screen. WHY!?!
»webtop.webmail.optimum.net/mail/ On Firefox, chrome, Safari all the same. Tired several different computers all Mac but that should make no difference. |
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 dbmavenThere's no shortagePremium,Mod
join:1999-10-26
Sty in Sky
kudos:2
Filesharing Software
No, I Will Not Fix..
Time Warner Intern..
Bright House Netwo..
Computer Hardware ..
| While I'm not a big fan of the webmail interface, I rarely have problems with it. To make sure it wasn't something widespread, I just logged in without having problems, read a couple messages and deleted a bunch.
All on a Win7 desktop.
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Ad astra per alas porci!!
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 mbernsteBoostedPremium,MVM
join:2001-06-30
Piscataway, NJ | reply to M A R S
I rarely use it as well, but when I have (Mac, PC, Linux with multiple browsers) I never had a problem. If it keeps loading like that and has for "years," regardless of browser/platform then it is likely an account issue. |
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| reply to M A R S
Maybe a Java issue? |
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| reply to mbernste
Generally from what I've seen that symptom is an issue with either individual or combination of Flash, OS, and browser. Maybe Java too though I haven't seen that firsthand. |
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dbmavenThere's no shortagePremium,Mod
join:1999-10-26
Sty in Sky
kudos:2 | I don't think this version uses Java (with the latest round of issues in Java, I've disabled it - and webmail still loaded/worked).
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Ad astra per alas porci!!
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 JackarinoPremium
join:2006-12-28
Allendale, NJ
kudos:1 | reply to M A R S
I would download a separate client and use ur OOl mail. So much easier.
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Romney - Ryan 2012
Christie 2016 |
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 MxxCon
join:1999-11-19
Brooklyn, NY | reply to M A R S
Maybe it's actually something with your account and it gets stuck on that loading screen. Maybe you have a shitton of messages so it takes a while for it to generate an index?
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[Sig removed by Administrator: signature can not exceed 20GB] |
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| That reminds me, if the ID does not have email permissions then it will loop indefinitely trying to log in. Does it work as a pop account? |
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| reply to M A R S
I must admit that there are sometimes issues with webmail. There have been instances in which I've sent mail to myself and it never appears in the webmail inbox.
Unfortunately, Optimum's webmail is indeed a hit or miss service. |
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| reply to M A R S
said by M A R S:I gave up using OOL for email like 10 years ago. But from time to time i like to check in. But for the past few years all that ever happens is an endless loop of this screen. WHY!?!
»webtop.webmail.optimum.net/mail/ On Firefox, chrome, Safari all the same. Tired several different computers all Mac but that should make no difference.
Simple fix. Just call cablevision tech support for OOL and they will fix the problem right over the phone. They need to reset on their end. It has NOTHING to do with the browser you are using.
Hope this helps. |
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| reply to frdrizzt
said by frdrizzt:That reminds me, if the ID does not have email permissions then it will loop indefinitely trying to log in. Does it work as a pop account?
Not sure about that - but it's that, or Flash on his machine is hopelessly broken, as the "new" Webtop-based webmail is indeed flash-based, and has been since they started rolling it out in late 2009 (3+ years!). |
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| said by cablewizzard:said by frdrizzt:That reminds me, if the ID does not have email permissions then it will loop indefinitely trying to log in. Does it work as a pop account?
Not sure about that - but it's that, or Flash on his machine is hopelessly broken, as the "new" Webtop-based webmail is indeed flash-based, and has been since they started rolling it out in late 2009 (3+ years!). Again, call tech support & they will fix it on their end. |
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M A R SPremium
join:2001-06-15
Long Island Reviews:
·Optimum Online
| reply to milan22
said by milan22:said by M A R S:I gave up using OOL for email like 10 years ago. But from time to time i like to check in. But for the past few years all that ever happens is an endless loop of this screen. WHY!?!
»webtop.webmail.optimum.net/mail/ On Firefox, chrome, Safari all the same. Tired several different computers all Mac but that should make no difference.
Simple fix. Just call cablevision tech support for OOL and they will fix the problem right over the phone. They need to reset on their end. It has NOTHING to do with the browser you are using. Hope this helps. Not worth my time to call. |
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| But you took the time to post here? That makes no sense. |
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M A R SPremium
join:2001-06-15
Long Island Reviews:
·Optimum Online
| said by limegrass69:But you took the time to post here? That makes no sense.
I know right.. Logic, not used. |
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| said by M A R S:said by limegrass69:But you took the time to post here? That makes no sense.
I know right.. Logic, not used. Years of frustration that can be fixed with a 5 minute phone call. Not to mention the several reviews bashing the email service.
But it's "not worth my time to call"
Alrighty then. |
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M A R SPremium
join:2001-06-15
Long Island Reviews:
·Optimum Online
| said by milan22:said by M A R S:said by limegrass69:But you took the time to post here? That makes no sense.
I know right.. Logic, not used. 5 minute phone call. Yeah RIGHT! |
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| What is your deal? You have people providing you legitimate advise and you troll and troll.
You could also do a live chat, if for some reason there was a wait to speak to someone you can just minimize the window until a rep is available and go about your business. |
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Reviews:
·Optimum Online
| reply to M A R S
edit: Disregard. I just reread the OP and saw that you use it via a pop client. Not editing this out in case anyone else finds this via search and has the issue, but it's not your problem.
You can check if the ID has email access by going to the ID center: »idcenter.services.optimum.net/OptimumID . If it has an "email address" listed, then it is email enabled. Otherwise it may just have account center and/or voice or rewards access. If email is disabled, then you would need to contact CV to enable the account (just ask them to convert your existing ID to an email address). |
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