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Damon85
Premium
join:2004-12-25
Louisville, KY
reply to infotime

Re: [E-Mail] Recent changes to outbound email server mail.insigh

I know sometimes small business owners can be the stingiest people known to mankind, but it might be time to advise them to purchase service from an e-mail provider rather than rely on Insight's mail service. They may be convinced they're paying for it, but most of the time ISP mail is a value-add, not included with the service (I'm not 100% on the terms with regards to Insight's Business accounts). It has always been a bad idea to not brand your business with its own domain name -- it's something they can take with them if they need to grow, move, or simply get fed up with their existing provider and want a change.

All in all, less work for you, less e-mail issues for them, and much better odds of efficient resolution when a problem does arise. After all, this issue has been ongoing intermittently for months... have you heard much out of Insight about it? That should tell you everything you need to know about their priorities concerning getting it fixed.

infotime

join:2004-09-08
Louisville, KY
You're preaching to the choir Damon! I've moved just about all of my small business customers to their own domain. The biggest hurdle is what they're already doing - everyone's already got their @bellsouth.net, @insightbb.com or @aol.com address out in circulation.

Both of these business users have their own domain and are using domain email hosted at Go Daddy. Until these recent incidents I've never had any reason not to plug in mail.insightbb.com into their outbound SMTP settings and be done with it (for stationary computers at least).


NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:12
Reviews:
·SONIC.NET
·Pacific Bell - SBC
said by infotime:

You're preaching to the choir Damon! I've moved just about all of my small business customers to their own domain. The biggest hurdle is what they're already doing - everyone's already got their @bellsouth.net, @insightbb.com or @aol.com address out in circulation.

Interestingly, '@bellsouth.net' converts to free Yahoo! Web Mail when a Bellsouth/AT&T (Southeast) customer quits. It does not change domain, it just continues to work on Yahoo! mail servers.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


OSUGoose

join:2007-12-27
Columbus, OH
Yea something with AT&T and Yahoo changed with the renewal of their partnership, as now any joe blow can sign up for a att.net address and never have any AT&T services.


NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:12
Reviews:
·SONIC.NET
·Pacific Bell - SBC
said by OSUGoose:

Yea something with AT&T and Yahoo changed with the renewal of their partnership, as now any joe blow can sign up for a att.net address and never have any AT&T services.

As can any Joe Blow get an msn.com address without ever having had MSN Internet Access, and any aol.com address without ever having had AOL Internet.

I have one of each: aol.com, att.net and msn.com. When I was with AT&T, I got a pacbell.net address, which still works. At that time, they had not yet introduced the sbcglobal.net addresses. The purchase of AT&T by SBC was still a couple of years away at that time.

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum


OSUGoose

join:2007-12-27
Columbus, OH
Wow that was so beneficial to this thread, normally email addresses from, ISPs only are avail to current customers, however AT&T is the exception, MSN & AOL are doing it because they are desperate to be relevant, and FYI you cant get a MSN.com address anymore only outlook.com


NormanS
I gave her time to steal my mind away
Premium,MVM
join:2001-02-14
San Jose, CA
kudos:12
Reviews:
·SONIC.NET
·Pacific Bell - SBC
said by OSUGoose:

Wow that was so beneficial to this thread, normally email addresses from, ISPs only are avail to current customers, however AT&T is the exception, MSN & AOL are doing it because they are desperate to be relevant, and FYI you cant get a MSN.com address anymore only outlook.com

They are, nevertheless, still ISPs.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum
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