Upper Marlboro, MD
|reply to TheDuke |
Re: getting FiOS in a newly built house
Verizon's systems are very disjointed. They may have a separate database for FIOS(TV and internet) versus traditional telephone.
You may need to call and escalate the issue as the previous poster mentioned.
Imagine me, I have had FIOS TV/Internet for over 5 years and when I called them tonight(and gave them my account number from my bill) to activate Starz, they could not find me in the system as a customer and they told me they cannot do a search by address either.
Ellicott City, MD
Back when VZ only indexed people by their ph #, they could never find me, since I'm Vonage for voice. --I used to half-kid them on the phone.. "If you can't find me in your system, does that mean I can stop paying my bill?? ---You won't notice, right??"