200+ ms pings. Was told a tower nearby had an outage. Waved my modem around and cycled the power a whole bunch. Didn't help. Next day with no intervention on my part, it works normally again.
Two days later, same issue. Contacted tech support a second time.
200+ ms pings. They tried to convince me my connection is normal.
New comcast self-installation kit will hopefully be here tomorrow.
