Topic 'Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth' in forum 'Bell Canada' - dslreports.com

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Sun, 17 Feb 2013 16:39:57 EDT

balding1 posted : Thanks just registered

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Sun, 17 Feb 2013 16:33:55 EDT

BliZZardX posted : Register and post in the Direct forum, the service is better

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Sun, 17 Feb 2013 16:15:46 EDT

anon posted : If I have time will call them this week, when I had fibe 25/10 was getting always close to the the 25 down and 6 or 7 up.
Now with 50/10 getting the 50 down but lucky if I ever get close to 2 up.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Sun, 17 Feb 2013 15:33:02 EDT

anon posted : Just checked Bell web page now they changed the info, $49.95 only good for the first 6 months then $82.95 in a bundle.Guess they had too many takers on original offer.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Sun, 17 Feb 2013 15:02:14 EDT

anon posted : That's the deal they offered me that the $33 is ongoing as long as I maintain all my services.Even phoned back to verify again and same info,also got the girls ID number as backup.Like I stated before nothing is stopping them from raising the base 50/10 rate in the future to re-coop their money.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Sun, 17 Feb 2013 14:47:43 EDT

anon posted : The monthly 1 time was for the services they removed only.
The $33 credit is ongoing as long as I keep all my services with them.
I didn't post all the confirmation e-mail because it contained personal info.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Thu, 07 Feb 2013 08:48:42 EDT

BliZZardX posted : So separate from the $10 unlimited bandwidth add-on with 3 services, if you have 4 services with Bell they are offering $33 ongoing credit on Fibe 50? I have 2 services (Wireless and Internet), when I checked the best they offered was $5 for 12 months.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Thu, 07 Feb 2013 05:57:37 EDT

pmcdunnough posted : I had DSL 50/10 on our home line and Fibe TV on a Dry Loop. Was told I could switch to 50/10 on Fibe TV and so the DSL was shut down and now I am being told 50/10 is in testing. It's a bit of a mess given that my Fibe TV speed has gone to 20/2 or less and they want to put me on a 25/10 profile. I wouldn't mind a 45/10 or even a 40/10 and I understand that watching TV will slow things down. Am getting conflicting answers from different people. Not sure what to do. Bell has been great up until now. Should have kept the DSL and TV internet separate but the 2 modems were taking up space! Much neater now if it would only work!

philip

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 05 Feb 2013 22:36:38 EDT

Mont posted : In your confirmation it say month 1 , try to call Bell and ask if it's really for the time you have 3 services with them.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Sat, 02 Feb 2013 19:27:37 EDT

anon posted : My previous post
Yes I know $86.95 minus $33.00 = $53.95 and not the 49.95 what the promo say's but she couldn't over ride the price so knock off the 4 bucks difference on 1 of my other services.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Sat, 02 Feb 2013 18:02:40 EDT

anon posted : Here's my part of my confirmation e-mail

Bell Internet

Monthly One-Time

Removed: Fibe 25 69.95
Removed: Usage Insurance Plan 10.00
Removed: Upload Speed Upgrade
Removed: Security Advanced Service

Added: Bell Fibe Internet 50/10 86.95
Added: Included Internet Usage - 250 GB
Added: Month 1 - ongoing 33.00cr
Added: Unlimited Usage Promotion ($30 less $20 Trio discount) 10.00
Added: Security Advanced Service

Total Changes (before taxes) 16.00cr

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Sat, 02 Feb 2013 13:19:50 EDT

Glen1 posted : I just went to "The Source" to look for a pair of headphones and got to talking to the Bell guy there. He told me if I have all 3 services with Bell...like phone, TV and internet I could apply for unlimited bandwidth for $10 per month. I was already paying $15 for 120 Gig extra per month so this is a "no brainer" situation. I just called and asked for it...got it. Now I am looking at "Netflix".
--
My Canada includes Quebec.
Disclaimer: If I express an opinion, it is my own opinion, not that of Bell or its related companies.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Fri, 01 Feb 2013 21:16:52 EDT

anon posted : Have to remember Bell is telling me that I'll get the 33 dollar credit per month with the 3 services but I guess nothing is stopping them from raising their base rate from 82.95 to let say 92.95 next year so they still get the extra 10 bucks. 2 ways to skin a cat with Bell.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Fri, 01 Feb 2013 20:57:08 EDT

kibosh posted : Really? That would be fantastic. I guess we'll all find out when we get our first bills.

I suppose this makes sense since I believe that the FTTH 50/50 was already 49.99 for customers with 3 services as well.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Fri, 01 Feb 2013 20:34:33 EDT

anon posted : Mine is ongoing and not for 6 months with the confirmation e-mail they sent me.But will loose the $33 monthly credit promo if I drop 1 of my services which are Satellite,home phone, cell and was fibe 25/10.By upgrading to 50/10 my monthly internet plan + unlimited drops $16 a month plus taxes.lol

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Fri, 01 Feb 2013 19:18:35 EDT

morisato posted : for the first 6 months? aka what the promo says?

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Fri, 01 Feb 2013 19:03:48 EDT

anon posted : Was on 25/10 and went to 50/10 this morning + 10 bucks for unlimited because I have 3 services.So for existing customer it's $82.95 minus a ongoing credit of 33 dollars for the $49.95 as long as you maintain all your services with them.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Fri, 01 Feb 2013 14:37:20 EDT

AMailer posted : You can't pay for both - the system on bells end only allow them to select 1 usage add-on (this according to the tech rep).

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Fri, 01 Feb 2013 12:50:14 EDT

Fernboy61 posted : Mine was set and available online about an hour after I called. It clearly states "unlimited" on my Bell page.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Fri, 01 Feb 2013 12:46:46 EDT

hlo207 posted : Ordered mine via online chat on Monday afternoon, online account is still showing old limit 24 hours later. Online chat with Bell again and they assure me that it is in my plan. But due to the overwhelming response they have for the unlimited bandwidth, it will be 3-4 days before the online account is updated. I was told by the chat agent that I will not be charged for going over the limit. I had both chats emailed to me for the record.

With the limit fast approaching I went the Direct Support forum to ask there. Bell_Darryl assured my account is set to unlimited bandwidth on their system and he has confirmed that with his colleague who deals with these things. I even have the case number for that investigation. Again there is a system issue that is preventing the online account access to update properly. I was told the extra usage charge will not appear in my bill. If they show up, I can message Bell_Darryl and he will credit/fix it for me.

I don't have Bell TV so I have to pay $30. Not an issue since all of us at home can download all we want and never have to worry.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Fri, 01 Feb 2013 10:21:54 EDT

coaxguy posted :

said by jckelchl:

I also did the upgrade a few days back but my usage meter has not changed? Still shows the same 120GB addon that I was paying for. Think I should call back in to make sure???

I would call and ask to speak to loyalty department, and double check with them.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Fri, 01 Feb 2013 08:54:04 EDT

jckelchl posted : I also did the upgrade a few days back but my usage meter has not changed? Still shows the same 120GB addon that I was paying for. Think I should call back in to make sure???

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 16:56:47 EDT

Seb851 posted : Speed on FTTH:
Fibe15 15/15
Fibe25 25/25
Fibe50 50/50
Fibe175 175/175

Speed on FTTN:
Fibe 15/10
Fibe 25/10
Fibe 50/10
--
Future Shop Staff

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 14:38:06 EDT

Maxime128 posted : I have fibe 50/50 mbps in FTTH and I have tv fibe and cellphone..
So i have three services and i call Bell January 27 in the evening and i have no problem for added the option unlimited for 10$ , It takes effect almost immediately ..

He told me not to take care of my usage internet.

I do not know why donl has this picture..

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 13:49:10 EDT

donl posted : Before I got unlimited, Bell gave me 125GB extra at no charge so when I got unlimited I guess since I am not paying anything for it they left it there. I did confirmed with the rep that my bill will be $10 extra with the unlimited.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 13:45:43 EDT

Guspaz posted : Why are you paying for both unlimited and a 125GB addon?

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 13:43:26 EDT

donl posted : Here is what my usage tracker looks like after I upgraded to unlimited.

»img37.imageshack.us/img37/3457/54323551.jpg

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 12:44:24 EDT

Fernboy61 posted :

said by Bellmtl:

^ Also not true. There's no cap. It's unlimited.

I can't say it is not true as the rep told me he was adjusting my cap to 1000GB. That being said 1000GB may mean unlimited in Bell's system. Just telling you what the rep told me.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 12:03:46 EDT

zed173 posted : I called in and replaced the 15/10 I had with FibeTV for 25/10 Unlimited for FibeTV. Unfortunately it seems it won't get changed until the 31st for some reason. Either way, happy to have the speed increase and unlimited usage now.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 09:37:40 EDT

Bellmtl posted : ^ Also not true. There's no cap. It's unlimited.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 08:47:55 EDT

Fernboy61 posted : After speaking with the rep last night they "upgraded" me to the unlimited plan for 10$/month. My speed won't change so I'm staying with FIBE 50/50 (FTTH) but after speaking with the rep, it is not a "true" unlimited plan. From what I understood, they upgraded my limit from 250GB a month to 1000 GB a month. It is still good but if someone goes over 1TB of download/upload in a month, I'd be curious to know what would happen.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 07:36:50 EDT

Bellmtl posted :

said by cataplexy:

said by deadtorights:

I am on FTTH. Do i apply for unlimted bandwidth or is only FTTN?

[att=1]

even for FTTH, they reduce upload to 10 now except for 175 Mbps

?! can anyone confirm this?

Not true. FTTH speeds are not changing

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 07:36:24 EDT

kovy posted :

said by joeybee:

Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available?

Obviously ask the tech who helped you. lol

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 05:30:45 EDT

Micha3615 posted :

said by joeybee:

Just called in a switched to the 50/10 package :) Speed so far went up to 25 how long should it take till it switches to 50?

What the rep told me it can take up to 4 days...... Today would have been Day 2 but when I called yesterday they had lost my order..........

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 05:19:48 EDT

cataplexy posted :

said by deadtorights:

I am on FTTH. Do i apply for unlimted bandwidth or is only FTTN?

[att=1]

even for FTTH, they reduce upload to 10 now except for 175 Mbps

?! can anyone confirm this?

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 00:57:45 EDT

BliZZardX posted : Bellmtl said it's not true, they are keeping symmetrical speeds on fiber

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Tue, 29 Jan 2013 00:50:47 EDT

cataplexy posted :

said by deadtorights:

even for FTTH, they reduce upload to 10 now except for 175 Mbps

?! can anyone confirm this? Fiber-to-the-HOME is no longer 50/50 ?

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 22:34:11 EDT

joeybee posted : Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available?
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 22:18:36 EDT

kovy posted :

said by joeybee:

said by kovy:

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

It should though.

Oh yes it should, nobody is telling that it shouldn't. Maybe they will fix it, maybe they won't... probably won't.

I hope the Bell tech checked if there was a 7330 in your area. I know my JWI has a OSLAM and a 7330.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 22:09:48 EDT

joeybee posted :

said by kovy:

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

It should though.
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 22:05:33 EDT

kovy posted :

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 22:04:19 EDT

joeybee posted :

said by Bellmtl:

Yep agreed JoeyBee... shouldn't have been sold. Apologies again.

Wasn't your fault at all. Thanks for fixing it all!
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 22:01:28 EDT

Bellmtl posted : Yep agreed JoeyBee... shouldn't have been sold. Apologies again.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 21:53:01 EDT

joeybee posted : I understand that but they should've seen I have TV too on my account when I called in.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 21:44:57 EDT

kovy posted :

said by joeybee:

They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in.

Well the 50/10 is available for internet... but adding TV to a 50/10 internet won't work for OSLAM. It will work only for 7330.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 21:42:08 EDT

joeybee posted : They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in.
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 21:35:23 EDT

kovy posted :

said by joeybee:

Be careful when switching to the 50/10 plan with FibeTV. Turns out I can't have both. They switched me when I called in but it turned out it was not actually available as I found out when a bell employee on here tried to switch my profile.

You're probably on a OSLAM stinger... which highest profil is 55/11... so you'll lose some speed if you watch TV. But for people on 7330 Slam, they don't have problems.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 21:31:35 EDT

joeybee posted : Be careful when switching to the 50/10 plan with FibeTV. Turns out I can't have both. They switched me when I called in but it turned out it was not actually available as I found out when a bell employee on here tried to switch my profile.
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 20:59:23 EDT

SeanDeMarco1 posted : Well I just tried to inquire about getting tv, internet and phone in my area but no go as there was no wired internet available and even nearby all they offer is 5 Mbps speeds. I guess I am truly in cable internet/tv country now in the middle of Sarnia. Can other people share what they can get out in Bright's Grove (Sarnia) and other areas of Sarnia ? I checked for services for Elizabeth St. and Wellington near between Indian and Murphy and it isn't good.

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Mon, 28 Jan 2013 20:42:34 EDT

Pesterd posted : My speed with Rogers changes the second Rogers rep presses a button on their system. Surprised it takes minutes to hours in Bell's case.