Yeah once the tech swings removes the filter, they may want to call in to make sure those boxes are assigned to your account. Once the information is verified, they'll probably send a hit to the boxes to get them up and running before the technician places the filter back on. My tech yesterday said he's installed alot of X1's in my area and this was the first time he ran into this issue. Weird how we both had installs yesterday, are in the same service area and both of us had the same install problem with the HD boxes but the DVR install was fine.
At this point, will probably have to wait until Monday.
Here's a tip for the techs on the board: If you leave a customers' house with equipment not working - don't leave me your cell # to call you in an hour for an update - and then ignore my calls. It's more f'ing insulting then just not even giving it to me. -- "ONE team - ONE city - ONE dream!!"