takes you to multiple "bundle" packages and never gives me the option for pure internet (no phone line).
When I press "check availability" all I ever get is "Congratulations! You already have the fastest speed available in your area." -Yea, no shit! Tell me something I don't already know!
Clicking "Change your speed" takes you back to the the "bundle" page. Nowhere does it let you "Change your speed"!
DON'T. WANT. NO. F*CKING. BUNDLE!
Doesn't let me add or change features on my account without calling.
Doesn't let me easily compare speeds and pricing without being told over and over- "Congratulations! You already have the fastest speed available in your area." or taking me to the bundle advertisement page.
My wireless carrier AT&T lets you configure your account in any way you want WITHOUT HAVING TO JUMP THROUGH HOOPS OR TALK TO ANYONE! They even have an app to allow you to EASILY downgrade or upgrade
features on your account all on one page with SIMPLE CLICKS and WITHOUT HAVING TO CALL AND TALK TO SOMEONE WHICH NORMALLY MEANS WASTING TIME WAITING ON HOLD!!!!
CenturyLink's user account website needs an overhaul!
Actually everything at this crappy company needs an overhaul! $95 a month for a measly 8Mbit connection that normally runs at 1.5Mbit with 200ms pings to nearby towns I used to ping 12ms to because they're oversubscribed or using cheaper peering (after the change from Embarq) is absurd!