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disconnected

@snet.net

[Help] LG 730 BT Disconnecting, Phone Randomly goes into Airplan

I have owned the LG "Venice" for a couple of weeks now. And lately it has been randomly shutting off one or more of the radios. Sometimes it goes into Airplane mode and shuts everything. Sometimes the Bluetooth disconnects. Just now, it happened with a call in progress. At the same time, the Wi-Fi disconnected.

I Googled the problem, and found a lot of threads about a Samsung phone, but this is a LG 730. There were a lot of unanswered questions and speculation and a lot of angry folks who missed important calls while in a strong coverage area because the phones were quietly going into airplane mode and not signalling the owners by means of a sound or vibration or audio warning in the BT headset.

It's starting to happen with increasing frequency now.

Side note, but probably unrelated: I just installed a Wilson DB Pro cell signal booster so that I could have cell coverage inside the house. That was up and running for about 18 hours now. When I didn't have service, it was rare that the Wi-Fi would shut down on its own. Now it's happening several times a day and at random.

Any ideas?


La Luna
RIP Lisa
Premium
join:2001-07-12
Warwick, NY
kudos:3

Re: [Help] LG 730 BT Disconnecting, Phone Randomly goes into Air

I just bought this phone on Wednesday, so I might not be the best judge yet, but so far, I've not had the problem you describe.

And I hope I didn't just jinx myself.


disconnected

@snet.net
The problem is sporadic. It did this three times in the hour after I posted the original message, and then not again since then, as of this time. I was on the phone for 4 hours this morning and no problem. Yesterday, it shut off BT in the middle of a call and I could not hear the other person.


disconnected

@snet.net
Just an update, the phone hasn't shut off any of its radios since that last post. However, as usual, I find the phone in a different state when I unlock it, than when I locked it. It seems that locking the phone doesn't really prevent touch screen activity, as I find half-started text messages with random characters, as if a toddler were randomly hitting keys. Today, when I locked it and put it in my pocket, I heard it start dialing a few moments later. The phone acts like it's possessed.


La Luna
RIP Lisa
Premium
join:2001-07-12
Warwick, NY
kudos:3
Is it possible for you to exchange the phone? Sounds like you may have got a glitchy one.


disconnected

@snet.net
It was a Christmas present from my wife. I think she bought it from Boost Mobile's web site.

So far in the past 24 hours, BT disconnected once, right at the moment of an incoming call. And the phone went on mute, so the caller could not hear me either.


La Luna
RIP Lisa
Premium
join:2001-07-12
Warwick, NY
kudos:3
Call Boost and see what your options are. You may be able to exchange it where Boost service/phones are sold. I bought mine in Best Buy. Or, they may send you a new phone. It doesn't hurt to call and find out. But do it soon, while it's still new.


disconnected

@snet.net
said by La Luna:

Call Boost and see what your options are. You may be able to exchange it where Boost service/phones are sold. I bought mine in Best Buy. Or, they may send you a new phone. It doesn't hurt to call and find out. But do it soon, while it's still new.

I guess it can't hurt. Phone goes through periods of good behavior, causing me to put it off again though.


La Luna
RIP Lisa
Premium
join:2001-07-12
Warwick, NY
kudos:3
Aww, go ahead, be brave, live dangerously!