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London, ON
·TekSavvy DSL
·TekSavvy Cable
reply to rogersmogers

Re: They pick up quick, but I might as well talk to hold music

Well I too would prefer customers solve their grievances with TekSavvy and remain their customers.

But in this case TekFail is boasting false facts such as the activation and move fees being pocketed by TekSavvy when they are in fact from Rogers. And insinuating TekSavvy is merely playing the blame game on Rogers.

Ive read countless threads where TSI Andre and Martin have gone above and beyond to solve problems. I've never had that kind of service with Rogers. Whenever Im making account changes on my wireless with Rogers, I ask things three times to make sure Im not being scammed into more fees. Never feel like I can trust them but I trust TekSavvy when they bill me.

I hope TSI Andre or Martin can clear the situation here. But it really seems like he simply just has bone pick with TekSavvy and is grasping at straws.