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vukodlak75
Nisam Ti Dude
Premium,MVM
join:2001-10-27
Willoughby, OH

[iPhone] 1 Year Limited Warranty

My buddies' daughter bought a iPhone 4S on February 11, 2012.
On September 15, 2012 she brought it in for hardware problems and they replaced it. Now she is having a problem on the replacement and went in but they said her warranty expired.
Did the original warranty end when she got the replacement?
How does this work?
--
Money can't buy you happiness ... But it does bring you a more pleasant form of misery.



buckingham
Buckingham Pa
Premium
join:2005-07-17
Buckingham, PA

Typical replacements are refurbs and often have 90 day warranties, especially if it was from the carrier, rather than Apple.



clevere1
Premium
join:2002-01-06
Vancouver, WA
kudos:1
reply to vukodlak75

It should come with the remaining warranty as well...
--
Where's th' DAFFY DUCK EXHIBIT??



skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2
Reviews:
·Clear Wireless
·Cox HSI
·Verizon FiOS

4 edits
reply to vukodlak75

They are wrong to say you are out of warranty.

said by iPhone Warranty :
A replacement product or part, including a user-installable part that has been installed in accordance with instructions provided by Apple, assumes the remaining warranty of the original product or ninety (90) days from the date of replacement or repair, whichever provides longer coverage for you.
»www.apple.com/legal/warranty/iphone.pdf

Under Apple's terms, you are under warranty until Feb 12, 2013.


vukodlak75
Nisam Ti Dude
Premium,MVM
join:2001-10-27
Willoughby, OH

This is what I thought. Turns out the Genius that swapped her phone back in September did not register the new one with her warranty. She got her dad to call Apple and they got it straightened out. She now got another replacement under warranty.

Thanks
--
Money can't buy you happiness ... But it does bring you a more pleasant form of misery.



skeechan
Ai Otsukaholic
Premium
join:2012-01-26
AA169|170
kudos:2

Now this will get 90 days since the old warranty expires before then.



vukodlak75
Nisam Ti Dude
Premium,MVM
join:2001-10-27
Willoughby, OH

That is what they told her.
Thanks again.