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Happy RCN

@rcn.com

[Connectivity] Packet loss in Somerville, MA

Every few minutes the connection will drop packets for a few seconds, then resume. More frequently than that, it will just drop a couple packets. This is not noticeable if you're streaming a movie or browsing the web, but very obvious in ssh/rdp or anything of the sort. If I run a continuous ping, I will get around 5-8% packet loss overall.

Tried restarting the modem and router, did not resolve the issue.

The »ma.speedtest.rcn.net/ is showing that I have less than my typical bandwidth (probably due to packet loss).

As far as I know, this is a very recent thing, perhaps today only or last few days (today is Jan 26).



lilhurricane
Crunchin' For Cures
Premium,Mod
join:2003-01-11
Purple Zone
kudos:57
Reviews:
·Comcast

Your encoded mac address would be helpful:

» Posting Guidelines-How To Get Help & Who Represents RCN

»[INTERNET] Why do we ask for encoded mac address's



Happy RCN

@rcn.com
reply to Happy RCN

Still having the issue with dropped packets and 2-5 second outages in Somerville, MA.

054e2d09c87a12ea0f5cbb61c28bb8858c242208



Happy RCN

@rcn.com
reply to Happy RCN

Continuing to have poor service in Somerville, MA with less than typical bandwidth and periodic packet loss.

RCN, please don't increase prices this month while decreasing quality of service.

054e2d09c87a12ea0f5cbb61c28bb8858c242208