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bryant313
join:2011-05-24
Las Vegas, NV

bryant313 to gulz

Member

to gulz

Re: New Cable Modem Not Connecting, DPC2100R2

yes they can activate the modem for you over the phone
just tell them you bought a new modem and want to add it your account

but as i said before i think you can only use one cable modem per home unless you get a second line and pay for the additional service
gulz
join:2013-01-26
Las Vegas, NV

gulz

Member

thanks bryant and qbanb8582. i'll try activating tomorrow and that should probably do it. i also need to look into the whole second modem issue that probably exists.

thanks guys, that should probably do it