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andy4theherd
join:2012-12-02
Ashland, KY

andy4theherd

Member

Re: 24 Mbps package

Re: 24 Mbps package
Update:

I called WS Thursday morning to switch my plan back. I was told it would be completed by 7pm. My Internet went down around 2pm. By 8pm it was still down so I called back. A tier 2 rep said they must have completely disconnected me and he would have a tech out the next day (Fri). It is now Sunday and I still have no Internet and have not heard from WS. I did just get a call from the Time Warner installer. He is on his way...
andy4theherd

1 recommendation

andy4theherd

Member

TW installer just left. he called me 10 minutes out just to let me know he was on his way...

i'm sitting here watching a 1080p 45 minute Youtube video AND a 720p movie on Amazon prime. i got a $100 Visa gift card for switching AND i'm paying $5 less a month than i was for WS 12/.65