http://www.dslreports.com/forum/RG-unresponsive-each-morning-27951247 en Tue, 18 Jun 2013 01:12:55 EDT Tue, 18 Jun 2013 01:12:55 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27997471
I have been on the fence with UVerse service/support for the past few weeks with the global DHCP issue, hardware issue with my RG (which was replaced), and now the line problem. They were here, were aware of the line problem, and didn't fix it. I think I'm going to look into Charter, although, who knows if it will be any better.

BTW: Thanks for all the feedback.]]> http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27997471 Sun, 10 Feb 2013 14:38:57 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27997235 http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27997235 Sun, 10 Feb 2013 13:05:22 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27997210 http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27997210 Sun, 10 Feb 2013 12:57:41 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27996807 http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27996807 Sun, 10 Feb 2013 10:35:08 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27994504 http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27994504 Sat, 09 Feb 2013 10:30:00 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27993828
Had techs out looking at the line today; they ended up replacing some hardware on the telephone pole.

Bitloading and specs are better (bitloading doesn't seem that much better at first glance, but line rate specs are about 2Mbps better)

]]> http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27993828 Fri, 08 Feb 2013 23:06:36 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27983685 any update if your 3801 is still running good?
I just swapped out a 3801, my rate/profile hardly change at all, will see if anything improves the next few days.]]> http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27983685 Wed, 06 Feb 2013 02:20:01 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27962682 http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27962682 Wed, 30 Jan 2013 16:50:19 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27960126 ]]> http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27960126 Tue, 29 Jan 2013 22:30:17 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27959202
think of it as a pipe a pipe that is only 6in can only let so much signal in but a pipe that is 20in has a lot of room for signal the greater the nosie margin the better your signal so a low noise margin could be too high a speed for how far your distance is from central office or vrad or could be interference from other signals or could be bad wiring or outside drop wire etc..]]> http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27959202 Tue, 29 Jan 2013 17:17:49 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27959180 esteeze,
I called up techsupport this morning, the guy claims 6db is the floor for noise margin(what?!), but he ran the line test and did say something is not right and is sending a guy over to see where the noise is coming from. Not sure if I'll get a new RG....]]> http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27959180 Tue, 29 Jan 2013 17:07:37 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27956865
Also, I would call on a weekend or at odd hours if you can help it; avoid calling in the evenings. I think you will have less of a wait time. Seems like weekday evenings are the busiest times.

Good luck! I'll send feedback on how my the new gateway helps me.]]> http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27956865 Mon, 28 Jan 2013 22:26:49 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27956314 http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27956314 Mon, 28 Jan 2013 19:42:21 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27955233
Esteeze: can you comment how easy was it to call in and complain and get the 3801? I am wondering if I should do something with 1100 and only get 36 max rate. I also just got a 3800HGV from the new install. If it keeps on like that I think I'll have to switch to comcast (which just became avail after my u-verse install .... )

]]> http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27955233 Mon, 28 Jan 2013 14:17:32 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27953310 http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27953310 Sun, 27 Jan 2013 22:03:50 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27951392 http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27951392 Sun, 27 Jan 2013 10:21:47 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27951332
Will install the new RG when it arrives, and go from there.]]> http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27951332 Sun, 27 Jan 2013 09:59:22 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27951291
To give you an idea of how low your max rate is, I sync at more than 7000 higher than that, and I'm twice the distance you are from the VRAD, and my rate isn't considered all that good even for my distance. I'm honestly amazed your service has apparently worked as well as it has until just recently with what must be monumental faults on your line.]]> http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27951291 Sun, 27 Jan 2013 09:43:41 EDT http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27951275 http://www.dslreports.com/forum/Re-RG-unresponsive-each-morning-27951275 Sun, 27 Jan 2013 09:38:08 EDT http://www.dslreports.com/forum/RG-unresponsive-each-morning-27951247
Also, I suspect there is a 2nd issue in that the line profile is non-optimal (per UV Realtime data below).

It will be interesting to see what Customer Care has to say.

]]> http://www.dslreports.com/forum/RG-unresponsive-each-morning-27951247 Sun, 27 Jan 2013 09:25:48 EDT