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US Cable Support > Comcast HSI > [Rant] Upsell instead of tech support

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ropeguru
Premium
join:2001-01-25
Mechanicsville, VA

reply to IowaCowboy

Re: [Rant] Upsell instead of tech support

Ignore Kara, that is just another one of the clueless phone techs...

And here is another link giving its official introduction in August:

»customer.comcast.com/help-and-su···anyplay/
to forum · permalink · 2013-01-27 12:01:50 ·


NetFixer
From my cold dead hands
Premium
join:2004-06-24
The Boro
Reviews:
·Comcast Business..
·Vonage
·Cingular Wireless
·Comcast

said by ropeguru:

Ignore Kara, that is just another one of the clueless phone techs...

         
FWIW, I have been officially notified by the powers that be, that Comcast tier one CSRs are not clueless. I take it that you did not get that memo?
--
A well-regulated militia, being necessary to the security of a free State, the right of the people to keep and bear arms shall not be infringed.

When governments fear people, there is liberty. When the people fear the government, there is tyranny.
to forum · permalink · 2013-01-27 12:37:47 ·
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