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woodeye

@aptalaska.net

Credit for paid services

I Subscribed in 2011 and paid for additional 5 years. I'm now 2 years into my barely used service and they say i have to renew my subscription and are blocking my calls. Now i can't get back online with them because they say improper log-in.They give a customer service number that goes to a party that is not really affiliated with magic Jack and can offer no real number to call. I am Totally POed and need talk to a real company rep.



lugnut

@communications.com

That improper login message you are getting is because you are trying to load the login page directly from a bookmark. It no longer works since last year already.

Just go to »www.magicjack.com and use the "Login to your account" link in the upper left corner of the page. From there your username and password will work properly.

Dunno why MJ changed their website that way last year but they really should fix it.