 IowaCowboyWant to go back to IowaPremium
join:2010-10-16
Springfield, MA
 ·Comcast
 ·Verizon Broadban..
| reply to Streetlight
Re: [Rant] Upsell instead of tech support Then they should have a script that says "the new product and or service that you are inquiring about has not yet been launched in your area but I can take your e-mail address so we can inform you once its available".
One thing companies forget is that the company is overhead and the customers are profit. No customers, no profit. A triple play customer like me who forks over a boatload of cash should get better service than this. I should remind them DirecTV is just a phone call away and that if they want my money, they better serve their customers.
--
I've experienced ImOn (when they were McLeod USA), Mediacom, Comcast, and Time Warner. They are much better than broadcast TV.
I have not and will not cut the cord. |
|
| said by IowaCowboy:Then they should have a script that says "the new product and or service that you are inquiring about has not yet been launched in your area but I can take your e-mail address so we can inform you once its available".
One thing companies forget is that the company is overhead and the customers are profit. No customers, no profit. A triple play customer like me who forks over a boatload of cash should get better service than this. I should remind them DirecTV is just a phone call away and that if they want my money, they better serve their customers.
please call directv do you want their phone number? |
|
 Cthen
join:2004-08-01
Detroit, MI
·Verizon Wireless..
·Comcast
| said by timtom:said by IowaCowboy:Then they should have a script that says "the new product and or service that you are inquiring about has not yet been launched in your area but I can take your e-mail address so we can inform you once its available".
One thing companies forget is that the company is overhead and the customers are profit. No customers, no profit. A triple play customer like me who forks over a boatload of cash should get better service than this. I should remind them DirecTV is just a phone call away and that if they want my money, they better serve their customers.
please call directv do you want their phone number? Better yet... »www.incrediblefta.com/specials/n···ers.html
F'em all.
--
"I like to refer to myself as an Adult Film Efficienato." - Stuart Bondek |
|
|
|
