said by bbear2:I
How can I be sure it's the cylinder and not something else?
It is the only part on the chair responsible for the chair height. Yours is either leaking internally (bypass on the cylinder walls) or the valve doesn't close properly. The valve is integrated into the cylinder assembly and it would be dangerous to attempt taking the assembly apart.
About the only other possibility that you can check is whether the handle on the chair for the up - down motion is traveling freely and that it doesn't somehow continue to put pressure on the valve (bend handle / mechanics, dirt or foreign objects between handle and valve) causing the valve into a partially open state.
Whatever you do, do it carefully without applying strong forces to the hydraulic cylinder (many are pressurized). Those chair lift mechanisms have been known to cause injury and even death!