said by scorpido:I would hope you never gave out money for no good reason, and yes I am fully aware that dsl has a very small profit margin. But at the same time, you sign up over 10,000 customers, and 5 have missed install dates because of bell or rogers, why not give them back their install fee and go after rogers/bell for the money because they are the ones who screwed up.
you didn't read this thread fully did you?
that's not what happened. Rogers did not mess up AFAIK.