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motorola870

join:2008-12-07
Arlington, TX
kudos:3
reply to BJR

Re: [TWC] TW Signature Home - Dallas - Blog Post

said by BJR:

That is odd since you are in Dallas and my Signature Home experience has been great. I signed up for Signature Home a little over a year ago. They came in exactly when I requested, removed my old DVR and STB's, dropped in the new ones (2xDVD and 2xSTB), made a phone call to get my modem provisioned to the new speeds (from 30/5 to 50/5), showed me the new DVR tools, and left.

I rarely have to call them for issues but the service is always top notch and knowledgeable when I do call.

I hope your next visit by a real Signature Home tech goes smoothly.

and now TWC is bundling 75Mbps down 5 up with signature home which seems to be a good deal.

stoomac

join:2013-01-24
Dallas, TX

Yes, interestingly enough the U75 service was not mentioned at all when I went through the ordering process, was expecting 50/5, however on the TW My Services section it's listed as Ultimate 75 Upgrade. I'm not complaining - tested using the DSL Reports test tools I'm getting 68ish speeds.



motorola870

join:2008-12-07
Arlington, TX
kudos:3

said by stoomac:

Yes, interestingly enough the U75 service was not mentioned at all when I went through the ordering process, was expecting 50/5, however on the TW My Services section it's listed as Ultimate 75 Upgrade. I'm not complaining - tested using the DSL Reports test tools I'm getting 68ish speeds.

ultimate 75 is testing currently in the Dallas area before a possible national rollout once TWC gets more downstream channels configured for the internet services going from 4 to 8 in most areas eventually.