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[Cable] Tek savvy cable down in Waterloo, ONAs of 8:34pm my tek savvy cable Internet it down in Waterloo, ON, N2J4J9. Was intermittent through the day but seems down for good now. Tried all the usual home remedies. Pretty sure the problem ain't on my end. |
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TypeS join:2012-12-17 London, ON |
TypeS
Member
2013-Jan-27 8:45 pm
Tried a different cable wall outlet as well? |
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bjc1984
Member
2013-Jan-27 10:23 pm
Sure did. Still down at 22:23. Anyone else? |
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Anaron join:2005-01-28 North York, ON |
to bjc1984
I wish I could help you but I don't know anyone with TekSavvy in Waterloo. You should make a thread in the TekSavvy Direct forum: » /fo ··· avdirect |
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to bjc1984
Just went down for me 15 minutes ago. N2T area |
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TSI Andre Premium Member join:2008-06-03 Chatham, ON |
to bjc1984
Let me poke internally. |
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TSI Andre |
to bjc1984
If there is nothing reported as of yet, may need you guys to call in so we can gather info.
I have our Manager on Duty double-checking. They will get back to me fairly quickly. |
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TSI Andre |
to bjc1984
Hey guys,
Nothing reported. Can you please call into support 1-877-779-1575 and speak with tech support. We will need to Troubleshoot and possibly open a ticket.
Let me know how it goes.
Cheers,
Andre |
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Called in and decided will wait till morning to see if problem still persists. |
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to bjc1984
about 2 blocks from KW border. no problems at all that i saw. |
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to bjc1984
Just want to check in with you all, is everything back to normal or are you still experiencing issues? |
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I am still down this morning as of 8:58am |
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creed3020 Premium Member join:2006-04-26 Kitchener, ON |
to bjc1984
My connection in SE Kitchener has been online all day yesterday and today without issue. Sounds like a localized issue. |
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TSI Andre Premium Member join:2008-06-03 Chatham, ON |
to bjc1984
At this time, we don't have enough tickets to open a master so if you guys haven't opened up a ticket yet, please either call in (877-779-1575) or post some info in the » /fo ··· avdirect Forum. Once we get enough, a Master Ticket will be opened. Cheers, Andre |
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I'm in Kitchener (Ottawa/Strasburg area) and my internet has been down since roughly 8PM last night as well. All the lights on the modem appear fine, but the router can't get a IP address from the modem.
I've tried two different routers, rebooted modem several times. |
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JenSuisUn Premium Member join:2006-02-23 Chatham, ON |
If you haven't done so yet, please feel free to contact us via phone or in the » /forum ··· avdirect forum. Regards, Martin |
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PlatooN join:2007-02-13 Kitchener, ON |
to bjc1984
client of mine on rogers at gage and westmount was down this morning. Rogers told him it was an area issue.
may be related |
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to bjc1984
Internet was flakey for me last night as well. My roommate just texted me telling me it's down again right now. Anyone else? I'm over by Laurier. |
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Weaver26 to bjc1984
Anon
2013-Jan-28 3:50 pm
to bjc1984
In the N2H area; down for me as well. Suffered outage at around the same time as reported in OP. Was still down this morning, but had to go to work. |
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to bjc1984
N2T area (fischer hallman/columbia). Mine just went down at 4:50pm |
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phabsch |
mines back after a modem reboot |
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to bjc1984
Back up for me as of 5:46pm (just got home). |
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to bjc1984
Just got home... modem reboot and it's working for me now too. |
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to bjc1984
Mine is still down after multiple reboots. Went down around 3ish. Called support and the earliest date a tech can come out is Wednesday. The cable isn't receiving any connection at all so I'm thinking one of the construction sites around me must have cut a wire or something. Extremely inconvenient.
N2J area code on Regina St. for reference. |
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JenSuisUn Premium Member join:2006-02-23 Chatham, ON |
JenSuisUn
Premium Member
2013-Jan-28 10:14 pm
Hi there,
I do not see an update to the ticket we have submitted for you. Once we do have an update, we should be letting you know what has happened, or will be happening.
Martin |
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