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Shrug

@videotron.ca
reply to mlerner

Re: Called Bell to cancel, got unlimited 25down/25up no contract

said by mlerner:

Bell has a history of reverting such plans when they know they can screw their customers.

Bell's history is:
Offer something new.
Get as many people as possible
Raise rate in 2 or 3 months across the board.

Every single promo is like this since 2007, as shown in the Bell forum.

Along with what you stated.

In the case with the guy above, he's locked into another contract and doesn't know yet that he's been lied to. Wait till he calls again and finds out what happens if he cancels the service 2 months down the road.

The 9.95 phone promo has always been another contract as I can recall.

The scam here that we are seeing in this topic is the following:
They raise rates on internet then tell you that you can break your contract if you don't agree to the new rate terms.

You think fine, I will.

But as soon as you break the bundle, phone and TV go up by ~40$ or so and you can't drop those w/o cancellation fee's and/or early termination fee's because the rates did not change on those and you had a triple bundle savings that you just broke.

In this case the TV is on contract, and I'm pretty damn 99% sure that 9.95$ phone service is a 12 to 24 month contract (if i'm not mistaken, that 9.95 rate increases after 3 or 6 months as well, as part of the phone promo).

Anyhow, this guy will learn not to believe anything Bell tells him. His life lesson, or rather, his friends life lesson.

He better hang on to that apparent "recording". His friend will need it when they decide to run to the CCTS for help when they realize how screwed they are.

HeadSpinning
MNSi Internet

join:2005-05-29
Windsor, ON
kudos:5
reply to MaynardKrebs
said by MaynardKrebs:

What I find troubling about this is the POTENTIAL that Bell *knows* the CRTC decision now, and the indies don't -- if this is indeed the case.

If the decision is going to be released in February, that probably means it has been finished for a number of weeks, if not months.

There's apparently a big delay between completing the decision and getting it translated to be released in both official languages simultaneously. That process isn't under CRTC control.

There could be leaks in that part of the process, or Bell simply knows their case was utter nonsense, and are preparing for what they THINK will happen.

Regardless, Bell won an extra year of marketplace uncertainty while still in a dominant position. The CRTC has once again been played by Bell.
--
MNSi Internet - »www.mnsi.net

MaynardKrebs
Heave Steve, for the good of the country
Premium
join:2009-06-17
kudos:4
said by HeadSpinning:

said by MaynardKrebs:

What I find troubling about this is the POTENTIAL that Bell *knows* the CRTC decision now, and the indies don't -- if this is indeed the case.

If the decision is going to be released in February, that probably means it has been finished for a number of weeks, if not months.

There's apparently a big delay between completing the decision and getting it translated to be released in both official languages simultaneously. That process isn't under CRTC control.

There could be leaks in that part of the process, or Bell simply knows their case was utter nonsense, and are preparing for what they THINK will happen.

Regardless, Bell won an extra year of marketplace uncertainty while still in a dominant position. The CRTC has once again been played by Bell.

There should be retroactive rate cuts for the indies when shit like this happens.

HeadSpinning
MNSi Internet

join:2005-05-29
Windsor, ON
kudos:5
said by MaynardKrebs:

There should be retroactive rate cuts for the indies when shit like this happens.

It would help some, but a workable, stable regulatory environment would be better.
--
MNSi Internet - »www.mnsi.net


elwoodblues
Elwood Blues
Premium
join:2006-08-30
Somewhere in
kudos:2
reply to MaynardKrebs
Good luck with that, they were interim costs

Tristan

join:2006-09-10
Nepean, ON
reply to oldsam
Agreed, definitely interim costs.

They dangle the fruit, get you to take the bait, then at some future point in time, they jack up the rates.

Since there's no contract, they can get away with it.

oldsam

join:2011-05-30
reply to oldsam
Just to clear things up (totally my fault for not stating that earlier on), the $9.95 phone plan is just the phone line, no minutes, no calling features. I was forced to keep it as many of you already stated that if i drop the home phone, the rates of the other services will go up, and as the CR told me, unlimited only comes when bundled with the home phone and tv. I've already submitted a port request to voip.ms, and the Bell phone line will just sit there collecting dust.
I'm still dropping Bell as soon as the contract is over, but for the time being, this is my best option. To clarify one more time, the plan I have at the moment is a 12 month promotion, and not a contract (although the tv is still on contract, with about 15 months remaining). As soon as the 15 months are over, I will be making the switch to either Teksavvy or Start.

plumerya

join:2004-08-20
Montreal, QC
I think as soon as you port your number your phone line will be disconnected.. thats what happened when I ported to my ooma.


TigerLord
For Value Received
Premium,Mod
join:2002-06-09
Canada
kudos:8
reply to oldsam
Thanks for sharing. You inspired me to call and I got 75$ knocked off my bill.

This tastes gooooood.


silvercat

join:2007-11-07
reply to MaynardKrebs
said by MaynardKrebs:

What I find troubling about this is the POTENTIAL that Bell *knows* the CRTC decision now, and the indies don't -- if this is indeed the case.

Hasn't this always been the case ?

resa1983
Premium
join:2008-03-10
North York, ON
kudos:10
Bell knows their costs.

And considering that this time around, the CRTC looked quite closely at numbers, and spoke to incumbents about them, they know which way the numbers will be going, but probably not the exact numbers themselves.
--
Battle.net Tech Support MVP


koira
Keep Fighting Michael
Premium
join:2004-02-16
reply to oldsam
Sure this is no different than break up sex

Nitra

join:2011-09-15
Montreal
But, going back to bell, you'll surely get VD.
Expand your moderator at work

sunnyd71

join:2004-05-22
l7z2t4
reply to silvercat

Re: Called Bell to cancel, got unlimited 25down/25up no contract

said by silvercat:

I still think that with Bell now offering unlimited for $10 extra (if you have three services with them) or for $30 extra otherwise, is a sign that the upcoming capacity rate changes that the CRTC will introduce will not be their favour. If this is the case, and if they know this, you would think this new unlimited "policy" would be the result of knowing that the independent ISP's upcoming packaging and pricing changes (as a result of revised capacity rates favourable to the IISP's) would be even more difficult for them to compete with.

Do we have a date or a reference number for this decision?