Thanks guys, I don't want this to turn into a TSI bash thread - they have been great up until this month. I can't afford to have such a bad service happen this frequently - it's nothing personal, it's business - my business.
From what I've read, all good things so far from Start. I do not want to go to Rogers or Bell ever again, so I'm looking for the best option from limited options. I appreciate all feedback, but lets try to keep it civil