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Detroit, MI
reply to timtom

Re: [Rant] Upsell instead of tech support

said by timtom:

said by IowaCowboy:

Then they should have a script that says "the new product and or service that you are inquiring about has not yet been launched in your area but I can take your e-mail address so we can inform you once its available".

One thing companies forget is that the company is overhead and the customers are profit. No customers, no profit. A triple play customer like me who forks over a boatload of cash should get better service than this. I should remind them DirecTV is just a phone call away and that if they want my money, they better serve their customers.

please call directv do you want their phone number?

Better yet... »www.incrediblefta.com/specials/n ··· ers.html

F'em all.
"I like to refer to myself as an Adult Film Efficienato." - Stuart Bondek