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webweaver999

join:2013-01-28
Nelson, BC
reply to dualsport

Re: [BC] Nelson shaw customers overpaying for something they can

I switched from Telus to Shaw on Dec. 10th. Of course when I initially received the service @2 pm on a weekday my speed was an impressive 18Mbps. It's been all downhill from there and the screenshots in my Speedtests folder are piling up daily. I want proof for Shaw so yes I do speedtests at any given hour of the day as I work from home so access is an absolute MUST. Here's a snapshot of a few of my results and yes, I'm wired right in, NOT wireless:

Dec.10 ~ 2:10pm ~ 18.15 Mbps
Dec. 29 ~ 12:39am ~ 2.34 Mbps
Jan. 3 ~ 5:51pm ~ 7.96 Mbps
Jan. 9 ~ 11.25pm ~ 7.48 Mbps
Jan. 12 ~ 2:39pm ~ 2.63 Mbps
Jan. 13 ~ 12:18pm ~ 1.03 Mbps
Jan. 13 ~ 6:53pm ~ 0.40 Mbps
Jan. 14 ~ 1:54pm ~ 17.39 Mbps
Jan. 14 ~ 9:00pm ~ 0.34 Mbps
Jan. 17 ~ 11:47pm ~ 18.85 Mbps
Jan. 19 ~ 2:13pm ~ 6.41 Mbps
Jan. 19 ~ 4:35pm ~ 0.59 Mbps
Jan. 20 ~ 3:51am ~ 4.17 Mbps
Jan. 23 ~ 10:01am ~ 4.84 Mbps
Jan. 23 ~ 1:44pm ~ 13.64 Mbps
Jan. 23 ~ 1:55pm ~ 1.77 Mbps
Jan. 27 ~ 12:37am ~ 0.74 Mbps
Jan. 27 ~ 9:12pm ~ 0.17 Mbps

If all of you worked from home and depended on this service for a living like I do, what would you do? I can definitely count on one hand the number of times my speed has been in the double digits! I'm getting pretty livid.


webweaver999

join:2013-01-28
Nelson, BC

Nelson Shaw ~ who's paying for Broadband 50 and happy?

Just out of curiosity... anyone?


webweaver999

join:2013-01-28
Nelson, BC
reply to webweaver999

Re: [BC] Nelson shaw customers overpaying for something they can

Anyone else have such indredibly poor download speed tonight?

»www.speedtest.net/result/2482266791.png


dvo

join:2002-01-23
Canada

It's been like that since September. You could actually see the capacity issues on a traceroute start at around 2~ PM when kids got home from school until just after midnight. 20~ ms to Kelowna becomes over 100 ms.

1 * * * [-]
2 13 ms 10 ms 9 ms [70.77.220.1]
3 130 ms 123 ms 128 ms rd1ht-tge1-2-8.ok.shawcable.net [64.59.173.162]
4 162 ms 132 ms 143 ms rd2ht-tge2-1.ok.shawcable.net [66.163.72.162]
5 149 ms 144 ms 160 ms [66.163.76.50]
6 147 ms 144 ms 145 ms [66.163.78.122]
7 * * 151 ms [66.163.68.85]
8 142 ms 140 ms 144 ms seattleix.xe-4-1-0.cr1.sea1.us.nlayer.net [206.81.80.218]

The xmas break made it a lot worse and as of now, at least in Genelle, shit goes down hill at 10~ AM. I'm sitting here downloading a PDF at 10 Kbps. Exciting!

I sent Shaw_Alex a PM last week asking for an update. I was told he'd update this thread. Nothing yet!