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mhof47130

@insightbb.com

1 edit

[Speed] Current Levels of Speed - Louisville, KY

I currently have 10.0 and am getting ~ 15/1 so my question is what are the official speeds for the levels?

for example, is 20.0 still at 20/1.5 - and if so, how does one justify $10 more for what is advertised as "double 10.0 for $10"

if 20.0 is more than 20/1.5 - would that require a docis 3 modem?

jpatton1979

join:2011-08-10
Lexington, KY

Re: [Speed] Current Levels of Speed

I currently have the 20/1.5 plan and always get ~20/1.5. I'm thinking of just going back to 10.0 and staying there. I don't think you would require a DOCSIS3.0 modem until you get to 30.0 and higher tiers.

My guess is Insight is slowly migrating to the "standard" TWC internet tiers.

Mystic95Z

join:2005-05-10
Sellersburg, IN
reply to mhof47130
20.0 does not require a docsis 3.0 modem, been using it on a Moto SB5121 for quite some time. You do need a 3.0 modem for 30.0 and higher and from what I have heard they (insight) will not let you use your own modem for 30.0+

jpatton1979

join:2011-08-10
Lexington, KY
As of right now they won't, even if you have a modem that's on TWC's approved list. I've been fighting with them for a while on this and have even filed a complaint with the FCC. The only thing I've gotten is some guy at Insight calling me to keep telling me they don't allow it yet. Figures.