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TSI Outages
TSI Support
Premium
join:2009-09-28
Chatham, ON

2 edits

[OUTAGE REPORT] Jan 28th, 2013 8:50PM

Hello all,

We are currently experiencing a DHCP issue in the Markham area,
as well as a Signal RF issue in Toronto (Bloor)

We are also currently experiencing issues with authentication on our DSL internet for ON & QC. We are working to resolve these issues and apologize for the inconvenience.

If you believe you are being affected please reach out to us in the direct forum here: »TekSavvy Direct so we can open a ticket for you.

Thank you,
Martin


bdoyledimou

join:2002-08-20
Markham, ON

its been > 12 hours folks !! is there an ETA on this?

I also posted in the direct forums with my account info etc..



TSI Taunia
Premium
join:2012-11-22
Chatham, ON

Hello,

We do not have an ETA at this time but it is being worked on and we're hoping to have a resolution soon.

Thank you for your patience.


dra6o0n

join:2011-08-15
Mississauga, ON
Reviews:
·ITalkBB
reply to TSI Outages

Might explain why the downstream and upstream seemed super slow recently.

Also for financial and performance reasons I may want to downgrade my plans to slower speeds but keep unlimited access, but I fear that there may be some issues as I'm using a third party reseller that is MiFi telecom and communicating with them is really hard since they are a Markham group.

No idea if I must do the 'cancellation' with them and set it back up directly with Teksavvy, because if so, does that mean I also have to deal with Rogers and as usual, they may prefer to 'cancel' and force me to wait 2 weeks to re-install it?

Well performance wise, it doesn't help when you have a brother who does DJ with your internet connection that you pay every month, and kills the internet with his constant uploading and streams.

Also, does anyone even bother figuring out what's causing all these DHCP issues and how they can get at improving it so it doesn't occur often enough?


joedrew

join:2013-01-29
Toronto, ON
reply to TSI Outages

Do you have any updates on this? Going on 24 hours without service on the Bloor POI



TSILiz
Premium
join:2012-08-20
kudos:6
reply to TSI Outages

Hi There,

Yes I am seeing that Bloor is now resolved as of this morning. If you power cycle your modem for 3 minutes are you still off line?


joedrew

join:2013-01-29
Toronto, ON

My wife replies:

GLORIOUS GLORIOUS INTERNETS!
I think we're OK now

xdragus
Premium
join:2012-12-05
Scarborough, ON
reply to TSI Outages

Is there still dsl issues? My dsl went out 30 mins ago in Scarborough



TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33

We haven't had any reports.



FKharper

@teksavvy.com

Anyone aware of issues with Dupont poi? All of sudden, last 2 nights latency and speeds have gotten so bad we can't play ps3 online.

Thanks



TwiztedZero
Nine Zero Burp Nine Six
Premium
join:2011-03-31
Toronto, ON
kudos:5

said by FKharper :

Anyone aware of issues with Dupont poi? All of sudden, last 2 nights latency and speeds have gotten so bad we can't play ps3 online.

Thanks

How about another thread for Dupont and maybe some more details eh? I personally didn't notice anything as of lately, but yeah I'd love to be forwarned.
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Twitter = Twizted Zero
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