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joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
reply to anon_bell

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

Be careful when switching to the 50/10 plan with FibeTV. Turns out I can't have both. They switched me when I called in but it turned out it was not actually available as I found out when a bell employee on here tried to switch my profile.
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.


kovy

join:2009-03-26
kudos:8

said by joeybee:

Be careful when switching to the 50/10 plan with FibeTV. Turns out I can't have both. They switched me when I called in but it turned out it was not actually available as I found out when a bell employee on here tried to switch my profile.

You're probably on a OSLAM stinger... which highest profil is 55/11... so you'll lose some speed if you watch TV. But for people on 7330 Slam, they don't have problems.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON

They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in.
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.


kovy

join:2009-03-26
kudos:8

said by joeybee:

They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in.

Well the 50/10 is available for internet... but adding TV to a 50/10 internet won't work for OSLAM. It will work only for 7330.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON

I understand that but they should've seen I have TV too on my account when I called in.


Bellmtl

join:2006-11-01
kudos:2

Yep agreed JoeyBee... shouldn't have been sold. Apologies again.



joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON

said by Bellmtl:

Yep agreed JoeyBee... shouldn't have been sold. Apologies again.

Wasn't your fault at all. Thanks for fixing it all!
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

kovy

join:2009-03-26
kudos:8
reply to joeybee

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON

said by kovy:

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

It should though.
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

kovy

join:2009-03-26
kudos:8

said by joeybee:

said by kovy:

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

It should though.

Oh yes it should, nobody is telling that it shouldn't. Maybe they will fix it, maybe they won't... probably won't.

I hope the Bell tech checked if there was a 7330 in your area. I know my JWI has a OSLAM and a 7330.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON

Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available?
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.


kovy

join:2009-03-26
kudos:8

said by joeybee:

Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available?

Obviously ask the tech who helped you. lol