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joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
reply to kovy7

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in.
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

kovy7

join:2009-03-26
kudos:8
said by joeybee:

They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in.

Well the 50/10 is available for internet... but adding TV to a 50/10 internet won't work for OSLAM. It will work only for 7330.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
I understand that but they should've seen I have TV too on my account when I called in.

Bellmtl

join:2006-11-01
kudos:2
Yep agreed JoeyBee... shouldn't have been sold. Apologies again.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
said by Bellmtl:

Yep agreed JoeyBee... shouldn't have been sold. Apologies again.

Wasn't your fault at all. Thanks for fixing it all!
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

kovy7

join:2009-03-26
kudos:8
reply to joeybee
said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
said by kovy7:

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

It should though.
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

kovy7

join:2009-03-26
kudos:8
said by joeybee:

said by kovy7:

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

It should though.

Oh yes it should, nobody is telling that it shouldn't. Maybe they will fix it, maybe they won't... probably won't.

I hope the Bell tech checked if there was a 7330 in your area. I know my JWI has a OSLAM and a 7330.


joeybee
Joey
Premium
join:2003-08-12
Hamilton, ON
Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available?
--
Because the people who are crazy enough to think they can change the world, Are the ones who do.

kovy7

join:2009-03-26
kudos:8
said by joeybee:

Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available?

Obviously ask the tech who helped you. lol