dslreports logo
 
    All Forums Hot Topics Gallery
spc
uniqs
35

joeybee
Joey
Premium Member
join:2003-08-12
Hamilton, ON

joeybee to kovy7

Premium Member

to kovy7

Re: FTTN 25/10 and 50/10 with Fibe TV + Unlimited Bandwidth

They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in.
kovy7
join:2009-03-26

kovy7

Member

said by joeybee:

They ended up setting my profile overall to 45 so that I have 25 guaranteed for the internet even if I have 3 HD streams going. Just found it a bit annoying that they didn't know the 50 plan wasn't available when I called in.

Well the 50/10 is available for internet... but adding TV to a 50/10 internet won't work for OSLAM. It will work only for 7330.

joeybee
Joey
Premium Member
join:2003-08-12
Hamilton, ON

joeybee

Premium Member

I understand that but they should've seen I have TV too on my account when I called in.
Bellmtl
join:2006-11-01

Bellmtl

Member

Yep agreed JoeyBee... shouldn't have been sold. Apologies again.

joeybee
Joey
Premium Member
join:2003-08-12
Hamilton, ON

joeybee

Premium Member

said by Bellmtl:

Yep agreed JoeyBee... shouldn't have been sold. Apologies again.

Wasn't your fault at all. Thanks for fixing it all!
kovy7
join:2009-03-26

kovy7 to joeybee

Member

to joeybee
said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

joeybee
Joey
Premium Member
join:2003-08-12
Hamilton, ON

joeybee

Premium Member

said by kovy7:

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

It should though.
kovy7
join:2009-03-26

kovy7

Member

said by joeybee:

said by kovy7:

said by joeybee:

I understand that but they should've seen I have TV too on my account when I called in.

But if you would of been on a 7330 SLAM, it would of work.

They also sell 15/10 to people who can't even get VDSL2... The system doesn't always know these things... for some reason.

It should though.

Oh yes it should, nobody is telling that it shouldn't. Maybe they will fix it, maybe they won't... probably won't.

I hope the Bell tech checked if there was a 7330 in your area. I know my JWI has a OSLAM and a 7330.

joeybee
Joey
Premium Member
join:2003-08-12
Hamilton, ON

joeybee

Premium Member

Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available?
kovy7
join:2009-03-26

kovy7

Member

said by joeybee:

Hmm I didn't know some areas could have both. How would I be able to find out if a 7330 is available?

Obviously ask the tech who helped you. lol