 TSI AndreGot TekSavvy?Premium,VIP join:2008-06-03 Chatham, ON kudos:8 | reply to TSI Andre
Re: Time for a stop sell on McNicoll POI? Nothing yet but I haven't forgotten. |
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 | said by TSI Andre:Nothing yet but I haven't forgotten. Okay, would you please ask someone at TSI to consider a stop-sell on McNicoll until upgrades are implemented? Also, if CNOC wins against Rogers without any upgrades from TSI, I can't see prime time getting any better on this POI.
Thank you for your consideration in this matter. |
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| reply to Webslingerac Mmm yeah if a stop-sell isn't put in place because upgrades are being anticipated, I'm jumping ship. As much as I think the service has improved over the course of a year, TSI + Rogers have had a terrible track record when it comes to fulfilling upgrades and I'm definitely not going through that crap a fourth time now that there's Start. |
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 koreybReplace the CRTC NOW join:2005-01-08 East York, ON Reviews:
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| reply to Webslingerac I think we are at the point now, instead of upgrading non-agg poi's it makes more sense to just move to aggregated. Much easier to manage for TSI, and order upgrades.
I have a feeling though with the pure amount of pois suddenly having speed issues, there is something much bigger/broader going on.
Either every POI is getting hit all at once, ROGERS has messed with something, or TSI's network as whole on the backside is getting overloaded, or something else. It seems odd that all of a sudden MULTI POI's are having issue, not just one. Rogers customers don't seem to be complaining, and by some on here with both rogers and TSI, it seems to be isolated to TSI.
If this is a capacity issue, due to not looking ahead on the fault of TSI, they need to explain why they just can't seem it project this. It's getting very rediculous if that's the case.
If it's something else, on Rogers or their end, this needs to be addressed, sooner than later.
This has nothing to do with the technology, or we would see all cable providers effected. It's to do with either technical fault, inability to project, or just pure incompetence on either ROGERS or TSI's end.
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 | said by koreyb:It's to do with either technical fault, inability it project, or just pure incompetence on either ROGERS or TSI's end. Or TSI trying to do a balancing act to avoid over-spending on keeping non-aggregated alive while they buy time for their aggregated transition.
While aggregated should be much simpler for upgrades and management, the tariff rates are ~8X higher so it is understandable that TSI is not exactly in a hurry to switch over. |
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 TwiztedZeroNine Zero Burp Nine SixPremium join:2011-03-31 Toronto, ON kudos:3 Reviews:
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| reply to resa1983 said by resa1983:Likely they'll switch congested POIs over first for users. Its a very nice well meaning thought. If that is at all in the strategy that gets implemented during the POI to APOI transition - wonderful. Heres hoping!  -- ----|- From the mind located in the shadows of infinity -|---- Nine.Zero.Burp.Nine.Six Twitter = Twizted Zero Chat = irc.teksavvy.ca |
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 | reply to Webslingerac I don't think TSI will be stop selling anytime soon. I remember how bad it got last time they did. I was barely able to break 500KB/s (4Mbit) during peak hours.
Time to switch ISPs until TSI goes aggregated end of this year. |
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 koreybReplace the CRTC NOW join:2005-01-08 East York, ON Reviews:
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| reply to InvalidError said by InvalidError:[ While aggregated should be much simpler for upgrades and management, the tariff rates are ~8X higher so it is understandable that TSI is not exactly in a hurry to switch over. One of the decisions the CRTC is coming out with is the rates.. The interim rates are too high I agree.. but they are not yet in stone. At this point, pissing off customers and have them run to other options could be far worst. |
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 TSI MarcPremium,VIP join:2006-06-23 Chatham, ON kudos:16 | reply to HKPolice Hey gang,
Not ignoring this thread. Been trying to nail down timelines so I could report back..
What's going on is that the POI end of things is fine. We've had more signups than expected this month but we had plenty on the POI end to accommodate. What's happened though is that some of the reshuffling on the ten gig links, where all the POI links aggregate back together, hasn't happened yet. What we have as a result is one backhaul link that's got too much load and another that's got less load. We also have another 10gig link that's getting installed nearly in parallel. In the last three months we've actually ordered something like 30+ links... That's the scoop. Should be fixed soon. I'll keep updating as things progress on the new links. -- Marc - CEO/TekSavvy |
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 koreybReplace the CRTC NOW join:2005-01-08 East York, ON Reviews:
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| said by TSI Marc: Should be fixed soon. I'll keep updating as things progress on the new links. Soon as in ROGERS version of "SOON" or a soon you have control over? The ROGERS version usually means months to a year... Sorry if I don't sound too positive about the word "SOON" |
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 | reply to koreyb said by koreyb:One of the decisions the CRTC is coming out with is the rates.. The interim rates are too high I agree.. but they are not yet in stone. At this point, pissing off customers and have them run to other options could be far worst. The joys of trying to do business when you know you may get the rug pulled from under your feet.
I'm not holding my breath about revised CBB rates. If Bell and friends do their worst with maximizing costs, I have imagined ways to get the ~$20/Mbps to stick so I am going to be pretty surprised if the CRTC sets the rates significantly below $10/Mbps... about half as high as current interim rates but still about twice what they would probably be if incumbents wanted to be cooperative and efficient about it. |
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 TSI MarcPremium,VIP join:2006-06-23 Chatham, ON kudos:16 1 edit | reply to koreyb said by koreyb:said by TSI Marc: Should be fixed soon. I'll keep updating as things progress on the new links. Soon as in ROGERS version of "SOON" or a soon you have control over? The ROGERS version usually means months to a year... Sorry if I don't sound too positive about the word "SOON" I hear ya. I'm trying to nail down a timeline but 1-3 weeks is my best guess right now. We have physical assignments for the new 10 gig link. So it's close. -- Marc - CEO/TekSavvy |
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 | said by TSI Marc:I hear ya. I'm trying to nail down a timeline but 1-3 weeks is my best guess right now. We have physical assignments for the new 10 gig link. So it's close. Thank you |
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 xdrag join:2005-02-18 North York, ON | reply to Webslingerac time for maybe aggregated POI?
Forgo this upgrading each individual POI business and get speedmatching parity altogether?
more timely upgrades at front street, speedmatching and larger service footprint |
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 resa1983Premium join:2008-03-10 North York, ON kudos:7 Reviews:
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| said by xdrag:time for maybe aggregated POI?
Forgo this upgrading each individual POI business and get speedmatching parity altogether?
more timely upgrades at front street, speedmatching and larger service footprint You might wanna view the CNOC thread - TSI & Rogers have worked out a plan together for non-agg to agg conversion. -- Battle.net Tech Support MVP |
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 xdrag join:2005-02-18 North York, ON | said by resa1983:said by xdrag:time for maybe aggregated POI?
Forgo this upgrading each individual POI business and get speedmatching parity altogether?
more timely upgrades at front street, speedmatching and larger service footprint You might wanna view the CNOC thread - TSI & Rogers have worked out a plan together for non-agg to agg conversion. just checked it out, seems like a stall-fest for now. No concrete plan in place just promises by Rogers. Let's hope they work out something soon. These patch-work fixes isn't the future when competing against other wholesalers like start |
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 | reply to Webslingerac I'm having issues on the Comstock POI as well. I have the 28/1 plan.  |
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 resa1983Premium join:2008-03-10 North York, ON kudos:7 Reviews:
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| reply to xdrag said by xdrag:said by resa1983:said by xdrag:time for maybe aggregated POI?
Forgo this upgrading each individual POI business and get speedmatching parity altogether?
more timely upgrades at front street, speedmatching and larger service footprint You might wanna view the CNOC thread - TSI & Rogers have worked out a plan together for non-agg to agg conversion. just checked it out, seems like a stall-fest for now. No concrete plan in place just promises by Rogers. Let's hope they work out something soon. These patch-work fixes isn't the future when competing against other wholesalers like start Stall-fest? TSI & Rogers has a plan together, which Marc's going to be attempting to move up now.
Remember, just because Marc hasn't posted full details, doesn't mean they don't have tentative plans. People tend to take it out on him if plans change even slightly. I don't blame him for not posting info yet. -- Battle.net Tech Support MVP |
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 TwiztedZeroNine Zero Burp Nine SixPremium join:2011-03-31 Toronto, ON kudos:3 | reply to LiLGh0st Comstock can't possibly be saturated allready!  |
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