I have been using Birch Communication land line for several years. I recently bought a MagicJack Plus and cancelled my Birch service. I paid my final bill within 7 days of receipt of it. The next month I received a bill with a set of parentheses ( ) around the "amount due". Normally, overpayments are preceded by a minus [-] sign, so I called their customer service. She told me that I was due a refund and would receive it within 90 days. NINETY DAYS !!!!!!! THAT'S IDIOTIC.......Why should they expect customers to pay within fourteen days and they pay in ninety days ?????
Incidentally, the MagicJack Plus works great and only cost $79. I have already saved nearly $120 that I would have paid Birch, so I am $40 ahead. I highly recommend MJ+ if you have 3mbps internet speed or better. Not with dial-up service though. It is not dependent on your computer like the earlier models. You can also use it with your computer at hotspots while traveling.