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Freakx45

join:2001-09-01
Everywhere

New Connection - Speed seems slow

I recently signed up for the 3Mb/768kbps package and was just turned up today but the speed seems slow. I had DSL at my old location and was able to get the full 3Mb running a Westell Modem. I received a Actiontec and not sure if this is causing the issue. Seems like it can't connect at the full 3Mb from the CO. Are my stats that bad that i can't get full speed?

Broadband Mode Setting: ADSL
Broadband Negotiated Mode: G.DMT
Connection Status: CONNECTED
Downstream Speed: 1792 Kbps
Upstream Speed: 448 Kbps
SNR Downstream : 31 dB
SNR Upstream : 22 dB
Attenuation Downstream : 15 dB
Attenuation Upstream : 11 dB
Power Downstream 5.1 dBm
Power Upstream 11.8 dBm
--
TeckEast | Blog


Demonfang

join:2011-04-21
Spring Mills, PA
kudos:1
Reviews:
·DSL EXTREME
someone didn't set the provisioning correctly, and you're at 1.5, not 3. your stats indicate you can get 3 just fine, and i would say you might be good for at least 10Mbps. i would say to call verizon, go to billing, and tell them to set your speed higher. if regular department says you can't get 3, call 1-866-376-3216, press 0, and wait. if you still cannot reach someone, pm tim_k See Profile, and ask him to fix your provisioning.


tim_k
Buttons, Bows, Beamer, Shadow, Kasey
Premium,VIP
join:2002-02-02
Stewartstown, PA
kudos:40
reply to Freakx45
Yeah, an easy fix, just PM me your DSL ph #.