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Lar

join:2002-06-17
Iowa
reply to Lar

Re: [IA] Surfboard 6121 a good modem?

The reason that it might be good for a cable provider to be able to upgrade your modem is because from my understanding only the ISP is capable of doing these upgrades on your modem. One reason would be if your modem is freezing and Motorola has a released firmware version out to correct this. How would you be able to UPGRADE to that firmware if its only possible by your ISP. Example: Here is what Motorola says: Motorola support and they give the following:

"We apologize about the inconvenience, but your Motorola modem does not support manual upgrades. Motorola is not allowed to control the upgrades of DOCSIS devices, per the standards specification. Any firmware or software changes must be implemented via the cable network. Your cable provider can update the firmware based on what they have approved for their network distribution. Because of that Motorola is not capable of installing firmware for cable modems. Please contact the cable operator to obtain information on upgrading firmware on the cable modem."
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Lazy Senior

join:2012-01-10
Cobden, IL
kudos:1
Reviews:
·Mediacom

said by Lar:

The reason that it might be good for a cable provider to be able to upgrade your modem is because from my understanding only the ISP is capable of doing these upgrades on your modem.

If it ain't broke (and it ain't) Mediacom does not need to try to fix it via firmware.

IMO a 6121 firmware "upgrade" is only going to benefit Mediacom, not me. They would have control over a modem I purchased.


mike1965
Geek4rent

join:2002-09-23
Marion, IL
Reviews:
·Verizon Online DSL

said by Lazy Senior:

said by Lar:

The reason that it might be good for a cable provider to be able to upgrade your modem is because from my understanding only the ISP is capable of doing these upgrades on your modem.

If it ain't broke (and it ain't) Mediacom does not need to try to fix it via firmware.

IMO a 6121 firmware "upgrade" is only going to benefit Mediacom, not me. They would have control over a modem I purchased.

The ability to push firmware out WILL help you in the event a change in the system or other issue caused you issues....I have had terrible issues here with both the SB6120 and SB6121.........so far a cisco modem has been running good....
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