ph33d join:2001-01-04 Niles, OH |
ph33d
Member
2013-Jan-29 1:53 pm
DSL won't sync over 640 KbpsI'm not really sure what to do. I've tried rebooting/power cycling multiple times with no results. It seems like every time they work on the lines in my area, this is the result. That and at certain times during the day and night, my speed drops every father. Every time I call and ask whats going on they offer to send a tech to my house for $75 dollars an hour... that's not going to happen. What should I do? |
actions · 2013-Jan-29 1:53 pm · (locked) |
NormanSI gave her time to steal my mind away MVM join:2001-02-14 San Jose, CA TP-Link TD-8616 Asus RT-AC66U B1 Netgear FR114P
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said by ph33d:I'm not really sure what to do. I've tried rebooting/power cycling multiple times with no results. It seems like every time they work on the lines in my area, this is the result. That and at certain times during the day and night, my speed drops every father. Every time I call and ask whats going on they offer to send a tech to my house for $75 dollars an hour... that's not going to happen. What should I do? Post your modem statistics. Of interest will be the SNR (Signal to Noise Ratio), attenuation, and sync rates. If your modem is capable, estimated MaxSync is also useful. |
actions · 2013-Jan-29 2:09 pm · (locked) |
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ph33d join:2001-01-04 Niles, OH |
ph33d
Member
2013-Jan-29 8:16 pm
Connection Speed 608 Kbps 512 Kbps Line Attenuation 51.4 dB 29.0 dB Noise Margin 10.9 dB 20.0 dB
I can't seem to find the snr anywhere on the modem. I know that the attenuation was never that high before, it used to be in the 30's. |
actions · 2013-Jan-29 8:16 pm · (locked) |
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wayjac
MVM
2013-Jan-29 8:24 pm
the snr is the noise margin
If the attenuation was never that high before I suggest you connect the the modem at the nid and recheck the attenuation
If the attenuation is lower with the modem connected at the nid
You may have problems with the inside telephone wiring |
actions · 2013-Jan-29 8:24 pm · (locked) |
ph33d join:2001-01-04 Niles, OH |
ph33d
Member
2013-Jan-30 2:06 pm
Thanks for the replies, the modem is actually already connected straight into the line coming in the house. I couldn't actually find the snr on the modem diagnostics. |
actions · 2013-Jan-30 2:06 pm · (locked) |
DrStrangeTechnically feasible Premium Member join:2001-07-23 Bristol, CT |
SNR [signal-to-noise ratio] = Noise Margin Your downstream noise margin is rather low.
If you can test at the test jack outside, you can determine whether or not there's a problem with the line coming into the house. |
actions · 2013-Jan-30 4:38 pm · (locked) |
ph33d join:2001-01-04 Niles, OH |
ph33d
Member
2013-Jan-31 12:33 pm
I actually don't have a box outside, it's wired right into my basement. How would I check it from there? |
actions · 2013-Jan-31 12:33 pm · (locked) |
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wayjac
MVM
2013-Jan-31 3:37 pm
Ok.....you may not have a nid on a outside wall. It's still a good move to disconnect the att wire pair from the wire pair that connects the wall jacks
Post some pictures of the wiring in the basement |
actions · 2013-Jan-31 3:37 pm · (locked) |