Broadband Tech > General Questions > Replace LED in TV?

Replace LED in TV?

If it's an authorized Samsung repair depot, it'll be fine. Verify that with Samsung, though.

reply to helpsamsu
Hmmm - do you mean they will fix the TV or replace it? Yopu say replace - not sure how they can mess that up...
--
Brian

"It drops into your stomach like a Abrams's tank.... driven by Rosanne Barr..." A. Bourdain

reply to helpsamsu
I do not see why you wouldn't go ahead and have them replace/repair it.

As they are agreeing with you, that your tv is not performing to spec, it would seem most appropriate to let them make it right.

Besides, this is one of those things that even if you think that you can/will tolerate it, every time it re-occurs, it will slowly drive you to distraction.

INHO, go ahead and do it.
--
Deeds, not words

reply to helpsamsu
With labor costs, wouldn't Samsung just replace the whole tv rather than just the led panel?

reply to helpsamsu
If its only 5 months old, I would allow them to do it. It is under warranty, and that's the time to get it all working right before they can charge to get it right.
I had a bad circuit board in mine when I first got it. Picture was all messed up and 2 of 3 HDMI ports didn't work. They had a guy come out and replace the board, and all is well.

I would get it done if I were you...then down the road you will feel much better when in widescreen knowing there isn't any quirks with the picture.
--
Long you live and high you fly, and smiles you'll give and tears you'll cry,
and all you touch and all you see, is all your life will ever be.

reply to Juggernaut
Why would Samsung send someone who is not authorized?

It wouldn't matter who they sent. If Samsung sends the repairman then they authorized him to go out on their behalf.
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I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company.

It matters to the company paying for the visit. You can bet that some MBA type determined that they were spending WAY too much money sending high-dollar techs onsite to every warranty request. Some corporations even outsource the initial visit to low-cost third parties, to save money. If you save $10 per visit and have a million visits per year, then you just saved $10,000,000 and got yourself a nice bonus check.

You are missing the point of my post. Juggernaut said "If it's an authorized Samsung repair depot, it'll be fine." If Samsung sent the tech then he is authorized by Samsung.
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I do not, have not, and will not work for AT&T/Comcast/Verizon/Charter or similar sized company.

Well, I tend to check these things lately, just to be sure. Sub-contracting seems to be rampant these days. I usually find out what company they sent, and then make sure it's the same one.
--
"I fear the day that technology will surpass our human interaction. The world will have a generation of idiots." ~ Albert Einstein

reply to helpsamsu
Even if it's a subcontractor which it most certainly is, it's authorized by Samsung.

Have it fixed to your satisfaction.

reply to helpsamsu
I purchased a display model Vizio 55 inch from Sam's Club at significant discount from the normal price. I got it home and found the HDMI connectors did not work. Signed up for the warranty online the same day. Vizio sent a new in box television to replace it and took the old one away to be analyzed for possible repair and resale as a refurbished device. Samsung might do the same for you. It is easier logistically to replace with new, repair old the old one, and sell the old one as factory reconditioned.

reply to wth
Samsung will likely replace the panel in-home.